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Other Marvis Actions
Use the Actions dashboard to resolve issues with persistently failing clients.
When you click the Other Actions link on the Action dashboard, all available actions appear. Currently there are two types of actions for this category: Persistently Failing Clients and Access Port Flap.
Your subscriptions determine the actions that you can see on the Actions dashboard. For more information, see Subscription Requirements for Marvis Actions.
Persistently Failing Clients
Marvis identifies wired or wireless clients that continuously fail to connect due to a client-specific issue; that is, the scope of failure isn’t the access point (AP), switch, wireless LAN (WLAN), or server. The failure can be due to authentication failures from entering the wrong preshared key (PSK) or failures caused by incorrect 802.1x configuration. Marvis displays the list of clients experiencing a failure and the WLANs they are trying to connect to.
After you fix this issue, the Persistently Failing Clients action automatically resolves within an hour. As this action is considered low priority, Marvis does not list the Persistently Failing Clients action in the Latest Updates section or on the Sites tab.
Video 1: Persistently Failing Clients
Access Port Flap
The Access Port Flap action identifies ports that bounce persistently over a short time interval, indicating that a port or connected wired client has an issue. A port flap can occur due to unreliable connections, continuous rebooting of a device connected to the port, or incorrect duplex configurations. The following example shows the details that Marvis Actions provides for an Access Port Flap action:
