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SUMMARY Your access depends on your role in the Juniper Mist™ portal and the subscriptions that you've activated for your organization.

User Role

The following user roles can access monitoring information in the Juniper Mist portal:

  • Super User

  • Network Admin

  • Observer

  • Helpdesk

  • Super Observer


For information about configuring user roles, see the Juniper Mist Management Guide.


Your subscriptions determine the features that are available to you in the Juniper Mist portal.

  • Base Subscription—With the base subscription, you can:

    • View AI-driven insights and easy-to-interpret graphs for site events, client events, AP events, and more.

    • Configure alerts to get notified when events happen in your Juniper Mist organization.

    • With a subscription for Wireless Assurance, Wired Assurance, or WAN Assurance, you can monitor service levels and investigate issues impacting user experiences.

  • Marvis Virtual Network Assistant Subscription—With a Marvis Virtual Network Assistant subscription, you can:

    • Chat with your conversational network assistant to ask questions and troubleshoot issues.

    • Submit structured queries using Marvis Query Language.

    • View the Marvis Actions page, which identifies issues, presents a root cause analysis, and recommends actions.

    • Use the Marvis Windows and Android client.

    • Integrate Juniper Mist with apps such as Microsoft Teams, ChatGPT, Zoom, and more.