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Wired Client Insights

Investigate issues affecting wired clients.

Finding the Wired Client Insights

Go to the Insights page, click the site menu at the top of the page, then click Wired Client on the left, and then click the client that you want to view.

Wired Client Events

Click an event to see a summary on the right side of the page, as shown in the following example.

Wired Client Events

Other options:

  • Use the tabs at the top of this section to show all, good, neutral, or bad events.

  • To show only one event type, use the Event Types menu. For more information, see Wired Client Event Types

  • For NAC client access events, the summary includes an Auth Rule link that you can click to view the relevant authentication policies.

Wired Client Event Types

To select an event type, click the Event Types drop-down menu at the top of the Wired Client Events section.

  • Access Guest
  • Duplicate IP Address Detected
  • NAC Client Access Allowed
  • NAC Client Access Denied
  • NAC Client Cert Revoked
  • NAC Client Certificate Expired
  • NAC Client Certificate Validation Failure
  • NAC Client Certificate Validation Success
  • NAC Client Machine Certificate Expired
  • NAC Client Machine Certificate Revoked
  • NAC Client Machine Certificate Validation Failure
  • NAC Client Machine Certificate Validation Success
  • NAC Client User Certificate Expired
  • NAC Client User Certificate Revoked
  • NAC Client User Certificate Validation Failure
  • NAC Client User Certificate Validation Success
  • NAC CoA Disconnect
  • NAC CoA Reauthenticate
  • NAC IDP Admin Config Failure
  • NAC IDP Authentication Failure
  • NAC IDP Authentication Success
  • NAC IDP Group Lookup Failure
  • NAC IDP Group Lookup Success
  • NAC IDP Lookup Failure
  • NAC IDP Unknown
  • NAC IDP Unreachable
  • NAC IDP User Disabled
  • NAC IDP User Lookup Failure
  • NAC IDP User Lookup Success
  • NAC MDM Device Not Found
  • NAC MDM Lookup Failure
  • NAC MDM Lookup Success
  • NAC Server Certificate Validation Failure
  • NAC Server Certificate Validation Success
  • User Access Denied
  • User Authenticated
  • User Authenticated on Server Reject VLAN
  • User Disconnected Manually
  • User Session Deleted
  • User Session Disconnected
  • User Session Held

Related Events and Information for Wired Clients

When you select a wired client at the top of the Insights page, related events and information also appear. For help with these sections of the page, go to these topics:

Wired Client Charts

Wired Client Charts

This section includes the following charts:

  • Bytes

  • Data Rate

  • TX/RX Packets

  • Port Errors

  • Power Draw

Current Values for Wired Clients

The Current Values section appears toward the bottom of the Insights page.

Current Values for Wired Clients
Note:

The values in this section are not impacted by the time range selection at the top of the page.

When a wired client is selected as the context, the Current Values section includes only Client Properties.

  • Properties—Location, MAC address, IP address, power draw

  • Connection Status—Switch, port, speed, PoE enabled or disabled, and duplex