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Cellular Edge Insights

Investigate issues affecting Cellular Edges.

Finding the Insights for Cellular Edges

Go to the Insights page. In the site menu at the top of the page, click Cellular Edge. Then click the device that you want to view.

Site Menu and Cellular Edge Menu Option on the Insights Page

Cellular Edge Events

The Cellular Edge Events section provides a list of events.

Use the tabs at the top of this section to show all, good, neutral, or bad events.

Click an event to see a summary on the right side of the page.

Cellular Edge Events with the Event Details on the Right

Cellular Edge Event Types

To select the event types to include, click the settings button at the top-right corner of the Cellular Edge Events section.

Settings Button in the Cellular Edge Events Section

In the Event Filter pop-up window, select or clear the check boxes to show or hide the events. Click OK to save your settings.

Cellular Edge Events Settings Checkboxes
Table 1: Cellular Edge Event Types

Positive Client Events

Neutral Client Events

Negative Client Events

Cellular Edge Assigned

Cellular Edge Device State Online

Connected to NCM

Firmware Upgraded

Login Success

SIM Door closed

WAN Cellular Connected

WAN Ethernet Connected

WAN Ethernet Plugged

Cellular Edge Configuration Changed

Cellular Edge Device State Initialized

Cellular Edge Unassigned

SIM Door opened

WAN Cellular Service Type Changed

Cellular Edge Configuration Rejected

Cellular Edge Configuration Unacknowledged

Cellular Edge Device State Offline

Cellular Edge Rebooted

Disconnected from NCM

Firmware Lookup Error

Login Failure

WAN Cellular Disconnected

WAN Ethernet Disconnected

WAN Ethernet Unplugged

Current Values for Cellular Edges

The Current Values section appears toward the bottom of the Insights page.

Current Values for Cellular Edge
Note:

The values in this section don't change when you adjust the time range selection at the top of the page.

When you select a Cellular Edge as the context, the Current Values section includes:

  • Current Cellular Edge Properties—MAC address, model, version, connection status, and uptime

  • Interfaces—RX/TX Bytes and related information for all LAN and WAN interfaces