AI for IT Operations (AIOps)

Transform IT with AI, machine learning, and data science

Simplify operations and optimize user experiences across your wireless access, wired access, SD-WAN, data center, and security domains. With Juniper AIOps, you’ll benefit from data-driven insights and accelerated troubleshooting, which allow you to deliver the best possible secured experiences and lowest costs from client to cloud.

Juniper AIOps is a core element and key differentiator of our AI-Native Networking Platform. It ingests data from multiple sources for robust insight into user experiences, including Juniper wireless access points, Ethernet switches, Session Smart™ Routers, WAN routers, and firewalls. Through a combination of robust data science algorithms, rich domain expertise, and Marvis, the industry’s only AI-Native virtual network assistant (VNA), Juniper AIOps reduces network incidents, help desk tickets, and on-site visits, all without human intervention. Boost user productivity with a network infrastructure that’s more predictable, reliable, and measurable while reducing staff time spent on networking trouble tickets by 90%, achieve 9x faster deployments, and realize networking-related OpEx savings of up to 85%.

Live Events and On-Demand Demos

See AIOps in Action. Join our weekly wired/wireless demo to see how you can reduce trouble tickets, eliminate truck rolls, and drive more value with Juniper’s AI-Native Networking Platform. 

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How Juniper can help

Juniper AIOps saves you time and money while allowing you to reduce your carbon footprint and derive maximum value from your network infrastructure.

Deploy faster for a better ROI

AI and intelligent automation allow you to quickly onboard technology with fewer resources. Once someone scans a device and turns it on, automated installation actions immediately integrate it into the network, even in multivendor environments. Now you can deliver new applications and services up to 9x faster and stand up hundreds of sites in a fraction of the time it once took. Meet the Marvis Virtual Network Assistant.

Fix it before it impacts end user experiences

Get ahead of network issues before they impact performance. Whether it’s a faulty cable, an inactive switch port, or a misconfigured DHCP server, Mist AI proactively identifies the problem. The network can automatically take action to fix it or alert your IT team, often before users notice. Find out how.

Precision troubleshooting

Complaints like “the Wi-Fi is down” and “the application is slow” are notoriously difficult ways to identify and resolve actual network issues. Quickly analyze and correlate information about your users, client computers, applications, IoT devices, and locations to know exactly what’s going on and where, for immediate resolution. Discover how easy it is.

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Juniper Automation

Juniper builds automation into all products for programmability and offers a suite of tools to help you benefit from automation in your environment. We believe that delivering assured experience is the first (and most important) requirement for your NetOps and DevOps teams.

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AI-driven Wi-Fi takes digital experience honours at University of Oxford

The University of Oxford is a renowned university and the oldest center of learning, teaching, and research in the English-speaking world. To deliver a better Wi-Fi experience to students, faculty, and staff, The University of Oxford IT Services is deploying AI-driven networking from Juniper. 

Download the story

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What is AIOps?

According to Gartner®, AIOps combines big data and machine learning to automate IT operations, including event correlation, anomaly detection, and causality determination. AIOps helps IT organizations monitor, analyze, and manage their IT infrastructures more quickly and accurately.

What are the benefits of using AIOps in a network?

Users become more productive with a highly predictable and reliable network infrastructure. IT teams improve the efficiency and reliability of their operations, reduce downtime and outages, and improve the overall performance and availability of their services with networks that are automated, streamlined, and largely self-healing.

How does Juniper AIOps bring about the improvements described above?

There are many dimensions to our solution, and each contributes to the benefits described. One example is Juniper’s Marvis, the industry’s first virtual network assistant, which is central to Juniper’s unique AI-Native Networking Platform. Marvis is an essential virtual member of an IT team, using conversational language to understand, process, and immediately reply to the network-related questions you ask it. It capitalizes on machine learning to continually grow its knowledge base, which allows it to proactively correct issues and accelerate trouble ticket resolution, which all contribute to the continual, automated optimization of your network.

What other components comprise the Juniper AIOps solution and what do they do?

Juniper’s AI-Native Networking Platform is foundational to how we deliver Juniper AIOps, which spans local wired and wireless networks, the WAN, data center, and security domains. Some solution components, such as our wireless access points, Ethernet switches, and SD-WAN routers, are all powered by the Mist AI engine for automation and near-real-time insight into per-user and per-device experiences. These products are also manageable from the Juniper Mist cloud, part of the Right Secure Infrastructure.

Our Marvis AI-native virtual network assistant uses an interactive conversational interface that provides simple recommendations to complex problems, and machine learning algorithms allow Marvis to continually get smarter about the network. Several Juniper Mist cloud services enable you to provide experience-level assurances by automating key tasks and proactively addressing issues before they impact users. They also provide detailed insight into user, device, and application behavior and traffic patterns, both real-time and historical.

How much can I save implementing AIOps?

IT teams using AIOps can reduce OpEx and staff time, which translates into real cost savings of as much as 85% on your investment.

Where can I learn more about how Juniper’s AIOps solution could benefit my network?

You’re in the right place! Sign up for an AIOps demo and experience the power of the Juniper AI-Native Networking Platform. Built on an innovative microservices cloud platform and leading AIOps, it extends across your networking environment from wired/wireless access to local switching, security, data center, and the WAN. Register now.

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