AI for IT Operations (AIOps)

Transform IT with artificial intelligence, machine learning, and data science

Simplify your operations and optimize user experiences across the wireless access, wired access, and SD-WAN domains. Get data-driven insights, accelerated troubleshooting, and the best possible secured experiences from client to cloud with Juniper AIOps.

Our Self-Driving Network™ ingests data from multiple sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls, and works in concert with Mist AI to reduce network incidents, helpdesk tickets, and visits on-site — all without human intervention.

With AIOps, users benefit from a network infrastructure that is more predictable, reliable, and measurable. And operators save time that translates into real cost savings — up to 78% on your investment.

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How Juniper can help

Juniper AIOps saves you time and money while allowing you to reduce your carbon footprint and continually maximize the value of your network infrastructure.

Solve problems before users notice

Get ahead of network issues before they impact performance. Whether it’s a faulty downstream cable, an inactive switch port, or a misconfigured DHCP server, Mist AI proactively identifies the problem. The network can automatically take action to fix it or alert your IT team, often before users notice. AI slashes trouble tickets, which saves time, money, and headaches.

See how Gap, Inc uses AI-powered insight to reduce on-site tech visits to stores by 85 percent.

Precision troubleshooting

Complaints that “the Wi-Fi sucks” or a flashing red light on your management console only go so far in addressing issues. Quickly analyze information about your users, client computers, applications, IoT devices, and locations to know exactly what’s going on and where for immediate resolution. For example, if someone takes more than 2 seconds to join the library Wi-Fi network, hear how Dartmouth College solves their connectivity issues.

Deploy faster for a better ROI

Artificial intelligence and intelligent automation allow you to quickly onboard your technology with fewer resources. Once someone scans a device and turns it on, automated installation instructions immediately integrate the technology into the network, even in vendor-agnostic environments. Now you can deliver new applications and services up to 90 percent faster and stand up hundreds of sites in a fraction of the time. Read how automated configuration got the Wi-Fi network for Sentara Health into production in minutes and lead to 20-30% in OpEx savings and a 20% reduction in CapEx.

Related solutions

Juniper Automation

Juniper builds automation into all products for programmability and offers a suite of tools to help you benefit from automation in your environment. We believe that delivering assured experience is the first (and most important) requirement for your NetOps and DevOps teams.


AI-driven Wi-Fi takes digital experience honours at University of Oxford

The University of Oxford is a renowned university and the oldest center of learning, teaching, and research in the English-speaking world. To deliver a better Wi-Fi experience to students, faculty, and staff, The University of Oxford IT Services is deploying AI-driven networking from Juniper. 

University of Oxford Image

Why Juniper is outpacing the competition

As you build out your network, check out this wired and wireless LAN comparison guide. See how Juniper, driven by Mist AI, stacks up against Cisco, Cisco Meraki, and Aruba/Hewlett Packard Enterprise.

See Mist AI in action

Join our weekly demo to see how we deliver the industry’s best access-layer experience for wired and wireless networks.
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Gartner Magic Quadrant for Enterprise Wired and Wireless LAN Infrastructure, Mike Toussaint, Christian Canales, Tim Zimmerman, 15 November 2021.

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