Understanding Service Level Experiences with Marvis
In this video, Mike and Marvis, Juniper's Virtual Network Assistant (VNA) explain WAN Service Level Experiences. They see a couple of issues on the WAN and identify the root causes in just a few seconds.
The three service level experience numbers that measure and explain WAN user experiences
How to check the WAN link health service level experience
Who is this for?
0:01 Hello again, I'm Mike and this is Marvis. Last episode you showed us how easy it can
0:07 be to operate an SD-WAN. Nice job.
0:12 Speaking of which,
0:13 Marvis how's the WAN currently doing? As you can see, Marvis has three service
0:18 level experience numbers or SLEs that measure and explain WAN user experiences.
0:24 All WAN Edge devices are running smoothly. Marvis, what about the WAN link health SLE?
0:30 We're only at 76%, that's OK, but not great. Looks like we've got an
0:35 LTE signal issue. Talk to me Marvis, who's being impacted? How widespread is the issue?
0:43 I see. Let's have someone
0:45 check where we place the device. We might be able to move
0:47 it so we can get a stronger signal. Next, let's check the application health SLE.
0:53 Marvis, do we have any applications with high latency? Bingo
0:57 It's one of our internal apps. Better tell the SRE team to check in.
1:01 I love these insights and solutions for issues on the WAN.
1:05 Thanks for all your help, Marvis. I always learn so much from our conversations.