Insights: Client Events
SUMMARY Investigate issues affecting wireless clients, such as cell phones and laptop computers.
You can use the Insights dashboard to view Client Events.
To find the Insights dashboard, select Monitor > Service Levels from the left menu, and then click the Insights button. To get started with the Insights dashboard, see Insights Overview.
Client Events appears on the Insights dashboard when a site, AP, or client is selected from the context menu at the top of the Monitor page.
Selecting the Client Event Types
To select the event types to include, click the settings button at the top-right corner of the Client Events section.
In the Event Filter pop-up window, select or clear the check boxes to show or hide the events. Click OK to save your settings.
Positive Client Events |
Neutral Client Events |
Negative Client Events |
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Viewing Additional Information
The Client Events list provides access to more information. Click an event to see a summary on the right side of the page, as shown in the following example.
The summary includes these features:
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Client and AP Hyperlinks—Click a hyperlink to view more information. If you click the Client hyperlink, the Insights page will reload, showing only the events for that client. If you click the AP link, you'll go to the Access Points page for the selected AP.
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Packet Capture—Juniper APs have a built-in packet buffer. For certain events such as authorization failures, Juniper Mist keeps the buffer information and makes it available as a dynamic packet capture. Click Download Packet Capture to save the file. You can then open the file and analyze the details.