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Raise an Update Request

Send an update request to Juniper to adjust your unique key to the latest version of Contrail Cloud 16. Juniper will adjust your unique key for the required components and version of Contrail Cloud.

The steps to raise an update request are as follows:

  1. Send an e-mail message to contrail_cloud_subscriptions@juniper.net requesting for Contrail Cloud 16 update.
  2. Provide the following information in an email:

    • Share your Contrail Cloud activation key in the email request. State the version you want to update your Contrail Cloud 16 to.

    • Specify the time and date for your update. Juniper will make necessary preparations during the update window you specify.

You will receive an acknowledgment from Juniper that your key has been adjusted for the update.