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International Trade

We conduct business in compliance with all applicable legal controls on the import, export, re-export, and use of our hardware and software products and technology. This mandate applies not only to our employees and contractors, but also to our suppliers, vendors, and channel partners.

The following trade control information isn’t intended as legal advice or as a substitute for applicable laws and regulations in your area. You can find more information in the Resources section.

Country Trade Control Laws

Depending on your location and various other factors, more than one set of country controls may apply to a particular transaction or product. Compliance with one country’s controls doesn’t relieve you of your duty to comply with the controls of another country to which any export, re-export, import, or use of the product applies.

U.S. export controls apply to the re-export of Juniper products regardless of where or how the products were originally manufactured, purchased, or used and regardless of the end user’s nationality. The U.S. and other countries restrict re-export of Juniper products, whether the end users receive the products directly from Juniper or indirectly through another means.

Common Export Controls

The administration of trade controls can be complex, and varies significantly from one country or jurisdiction to another. In general, however, export controls commonly include the following prohibitions:

Prohibitions on export to embargoed countries or regions. For instance, products or technology subject to U.S. controls are prohibited from being exported or re-exported to Cuba, Iran, North Korea, Sudan, and Syria, along with the Crimean region.

Prohibitions on export to sanctioned parties. For instance, the U.S. government publishes multiple lists of sanctioned parties to whom export is either entirely forbidden or subject to special license requirements.

Prohibitions on use of products or technology to support prohibited activities. Commonly prohibited activities relate to military or missile technology use, or to activities relating to developing, producing, or operating weapons of mass destruction.

Prohibitions on unlicensed export of controlled products to locations not otherwise generally embargoed or categories of end users not otherwise sanctioned. For instance, special controls often apply to encryption products and technology and to telecommunications products and technology.

Prohibitions on license-required exports in violation of conditions or restrictions imposed by the license. For instance, license requirements to notify a government agency before shipping a product must be strictly adhered to.

Prohibitions on assisting others in violating or circumventing export controls, or in concealing or otherwise supporting their use of product already exported in violation of such controls. Here’s a hypothetical example: Joe exports a product in violation of U.S. controls, and Jane is aware of Joe’s violation. If Jane provides support services for the illegally exported product, then she is committing a violation of U.S. export controls independent of Joe’s violation.

Trade Compliance Helpdesk

If you have questions about export classification of Juniper products, please contact our Trade Compliance Helpdesk at tradecompliance@juniper.net.

For questions about our export control compliance policy or its practices and procedures as they relate to you, please contact tradecompliance@juniper.net.

The Trade Compliance Helpdesk isn’t intended as legal advice or as a substitute for applicable laws and regulations in your area. You can find more information in the Resources section.

For legal advice about trade controls, please consult an attorney or trade compliance professional.

Forms

End user certificate. If you’ve been asked to provide an end user certificate in connection with purchases or other receipt of Juniper hardware or software products, please complete, sign, and return this form to tradecompliance@juniper.net.

Export license application information sheet (ELAIS) and other channel partner forms. If you’re a Juniper channel partner and need to provide an ELAIS, reseller certificate, or other export compliance form in connection with a particular transaction, log in to Partner Center for the form. If you can’t find the form at Partner Center, please contact tradecompliance@juniper.net.

Resources

U.S. Export Controls and Sanctions

EU Export Controls

Other Country-Specific Information