Connecting and securing applications across clouds.
Juniper’s Support Services can be customized to meet specific requirements, keep the network running reliably, and help you maximize return on your network investment.
- Support Automation is part of our foundational service Juniper Care. It provides a portal and support automation tools (Juniper Software Support Evaluation Tool and Support APIs) that enable you to automate crucial support processes with Juniper systems and data.
- Juniper Care Software Advantage — Integrates software updates and upgrades with comprehensive technical support.
- Juniper Advanced Care and Juniper Premium Care — Deliver enhanced and proactive operational support services.
- Customer-Focused Technical Support — Offers high-touch customer and network-aware services with a senior support engineering team.
- Resident Consultant Service and Resident Engineer Service — Places a dedicated resource onsite to assist you with network operations, design and architecture planning.
- Custom Software Support Service — Provides support to Juniper custom software solutions.