Juniper Networks New Federal Customer Onboarding Service Datasheet

The Juniper All-Access Training Pass helps federal customers improve skills and achieve business objectives by providing access to world-class training, including every Juniper-facilitated course, our entire catalog of on-demand courses, and JNCIE self-study bundles. The All-Access Training Pass makes our training courses available to named individuals across your organization for an entire year. An All-Access Training Pass offers the flexibility that learners need to achieve their business objectives at their own pace through knowledge and skills transformation. By providing access to world-class Juniper training content on demand, Juniper’s All-Access Training Pass lets users choose the training format that best meets their individual learning needs and preferences. 

This service component is focused on ensuring a smooth transition to Juniper products with a Professional Services consultant whose role is to review your network requirements, set expectations, discuss best practices for implementing your Juniper solution, and review a high-level design and transition plan.

For Juniper Experience I and based on equipment purchased, the following services might apply:

• Design review and transition planning
• Implementation planning review
• Configuration/conversion services
• Remote cutover and migration assistance

For Juniper Experience II and based on equipment purchased, the following services might apply:

• Design review and transition planning
• Implementation Planning Review
• Configuration/conversion services
• Onsite cutover and migration assistance
• Knowledge transfer workshop

Network transition services are for Junos-based products.

Introduction to JTAC includes a review of the Juniper technical support processes and procedures as highlighted in the JTAC User Guide as well as a review of the roles and responsibilities of Juniper account managers, systems engineers, and JTAC personnel.

This introduction ensures that support procedures are understood, frequently asked questions answered, and links to resources, self-help tools, and documentation are provided.

Throughout the course of your New Customer Federal Onboarding engagement, your service coordinator is your advocate and primary Juniper point of contact to coordinate all customer service and support-related operational activities and to oversee the delivery of all New Federal Customer Onboarding services. This support is available Monday through Friday during standard local business hours.

Juniper Networks is the leader in performance-enabling services that accelerate, extend, and optimize your

high-performance network. Our services allow you to maximize operational efficiency while reducing costs and minimizing

risk, achieving a faster time to value for your network. Juniper ensures operational excellence by optimizing the network to maintain required levels of performance, reliability, and availability. For more details, please visit  http://www.juniper.net/us/en/products-services.

Juniper New Federal Customer Onboarding is available for Federal customers worldwide. For more details, please contact your Juniper field sales manager.

At Juniper Networks, we are dedicated to dramatically simplifying network operations and driving superior experiences for end users. Our solutions deliver industry-leading insight, automation, security and AI to drive real business results. We believe that powering connections will bring us closer together while empowering us all to solve the world’s greatest challenges of well-being, sustainability and equality.

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