BizReflex

Actionable insights into customers, peers, and prospects

Business analytics platform and visual dashboard that can drive revenue by providing actionable insights into customers, peers, and prospects.

    Overview

    Juniper Networks BizReflex is a business decision-making solution that brings the power of Big Data technologies to service provider networks. It combines a powerful analytics engine with a state-of-the-art visual dashboard that presents insights from the network via clear and customizable graphics, statistics, and drill-downs.

    Combined with J-Flow on Juniper routers, network operators get a complete business insight solution that combines data extraction technologies at the network layer, a powerful analytics engine, and a user-friendly dashboard.

    BizReflex provides information into customers, peers, and prospects that can identify high-value prospects for targeted sales initiatives, detect at-risk customers, and highlight opportunities for up-sell or service differentiation.

    Features

    • Analyze-first architecture processes and analyzes data in near real time, reducing storage costs and accelerating insights.
    • High-performance sampling at 120 million flows per second creates leading scalability and reduces costs.
    • Prospect identification enables targeted prospecting by discovering potential high-value customers.
    • Churn mitigation identifies customers that are not optimally served.
    • Customer profitability analysis identifies stranded revenues and helps develop new services and pricing plans.
    • Peer imbalance management reduces unfair peering costs.