Deliver Superior User Experiences
With AI-driven insights, you can provide world-class services to all users.
User experience is the new uptime. It’s the single most important metric for measuring a successful IT infrastructure. But tracking that metric can be challenging. Just because your network is passing traffic, it doesn’t mean your users are having positive experiences. And even if support tickets aren’t increasing in volume, you can’t assume users are actually satisfied with the performance and reliability of your IT infrastructure.
At Juniper we’re using AI to bridge the gaps between the network, applications, security, and devices to deliver world-class user experiences.
How Juniper can help
The Juniper AI-Driven Enterprise takes the guesswork out of determining whether your users are having a good experience. We put the insight, automation, and actions you need to understand—and optimize—user experiences at your fingertips.
Real-time data collection
Get robust insight into network, client, and application behavior all the way down to the individual level with real-time data streamed asynchronously from our access points and switches.
Customizable service levels
Set, monitor, and enforce customizable service levels for key wired, wireless, WAN, and application metrics, assuring the best possible user experience across your entire network.
Proactive problem resolution
Analyze data in real-time and provide corrective actions, such as automated SD-WAN path selection, Radio Resource Management (RRM), and optimized switch configurations. With anomaly detection, you can identify problems proactively and correct them before they impact users.
Discover and correlate trends that impact individual users, groups of users, applications, operating systems, device types, and more, so that you can avoid problems before they happen.
Virtual network assistant
Troubleshoot with Marvis, an AI-driven virtual network assistant. Marvis uses natural language processing to help you identify problems and extract insights from the network via simple queries. Marvis delivers on the promise of the Self-Driving Network™ by dynamically fixing problems as they arise and providing prescriptive human actions for rapid resolution when auto-correction isn’t possible.
Gartner Magic Quadrant for Wired and Wireless LAN Access Infrastructure, Bill Menezes, Christian Canales, Tim Zimmerman, Mike Toussaint, 04 November 2020.
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