AI-Driven Contact Tracing

Business continuity plans are not only responsible for keeping IT systems accessible during a disaster — they must also ensure workers remain safe and effective in the face of a pandemic. To support this endeavor, Juniper has several tools that assist with contract tracing by leveraging existing wireless access and indoor location technologies coupled with Mist AI.  More specifically, Juniper helps mitigate health risks by indentifying:

  • With whom infected or symptomatic individuals have recently come in contact
  • What office areas they visited and for how long
  • If there are hot zones susceptible to spreading a virus
  • Any proactive actions that might prevent unnecessary contact

Modified inactive QR Code used.  Person scanning QR code with smartphone to register details before enter outlet to comply with contact tracing rule
2021 Gartner Magic Quadrant for Indoor Location Services, Global

Juniper Networks, driven by Mist AI, is positioned as Furthest in Completeness of Vision. Get report.

How Juniper can help

Juniper helps ensure the safety of employees, guests, students, customers, and patients as part of a comprehensive business continuity plan. We minimize their exposure with capabilities such as hot zone alerting, user journey information, and proximity tracing.


Journey mapping

View historical foot traffic patterns and dwell times for individuals who report testing positive for the COVID-19 or other virus, from the moment they come on site until their departure.


Proximity tracing

Quickly identify the proximity of COVID-19-positive individuals to other team members.


Hot zone alerting

Use real-time, location-based alerting to direct foot traffic away from congested areas. View trends over time to identify troublesome areas requiring defensive action.

A Magic Quadrant Leader

Gartner Names Juniper a Leader in the 2020 Magic Quadrant for Wired and Wireless LAN Access Infrastructure

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Gartner Magic Quadrant for Wired and Wireless LAN Access Infrastructure, Bill Menezes, Christian Canales, Tim Zimmerman, Mike Toussaint, 04 November 2020.

Gartner Magic Quadrant for Indoor Location Services, Global, Tim Zimmerman, Annette Zimmermann, 15 Feb. 2021.

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