Protecting the network end-to-end from advanced cyberthreats.
With traditional perimeter security and the network starting to merge, organizations require the ability to safeguard users, applications, and infrastructure by extending security to all points of connection. Juniper Global Services provide a wide range of offerings to help you through all phases of your project lifecycle to achieve the highest degree of defense from evolving threats, including through a Connected Security framework.
Juniper’s Support Services can be customized to meet specific requirements, keep the network running reliably, and help you maximize return on your network investment.
- Support Automation is part of our foundational service Juniper Care. It provides a portal and support automation tools (Juniper Software Support Evaluation Tool and Support APIs) that enable you to automate crucial support processes with Juniper systems and data.
- Juniper Care Software Advantage — Integrates software updates and upgrades with comprehensive technical support.
- Juniper Advanced Care and Juniper Premium Care — Deliver enhanced and proactive operational support services.
- Customer-Focused Technical Support — Offers high-touch customer and network-aware services with a senior support engineering team.
- Resident Consultant Service and Resident Engineer Service — Places a dedicated resource onsite to assist you with network operations, design and architecture planning.
- Custom Software Support Service — Provides support to Juniper custom software solutions.