Case Study

Thai Carrier Teams with Juniper Services to Build Competitive Network

In the highly competitive Thai telco market, AIS expanded its existing mobile, broadband, and digital content services portfolio to include business cloud and IoT services.

“Juniper’s Advanced Services team enabled us to expand the network faster and accelerate the time-to-value.”

Nattawut Thipayapornkul, Head of Transport Network Operation, Advanced Info Service


Advanced Info Service (AIS) delivers mobile services to nearly 40 million subscribers and offers fixed broadband and digital content services. In the highly competitive Thai market, AIS sought to maximize its market reach and stay ahead of demand with its countrywide IP/MPLS network.

Business Challenge

Rising costs for 4G licenses and stiff telco competition in Thailand meant that operational efficiency was imperative when rolling out services and increasing network coverage and capacity. AIS needed help making sure it could keep operating costs under control as it grew its network to reach new markets.

Technology Solution

AIS relied on Juniper Advanced Services to revamp its IP/MPLS backhaul network with PTX5000 Packet Transport Routers and MX2020 and MX960 3D Universal Edge Routers. QFX10002, QFX5100, and EX Series Ethernet Switches support big data analyses of customer requirements. The Junos operating system eases operations with in-service software upgrades and APIs that support automation and programmability.

Business Results

AIS can now stay ahead of growing consumer and business network traffic demands while reducing its total cost of network ownership. The carrier has reduced its trouble tickets by 70 percent and accelerated new-service deployment times.

“We can…be more agile to optimize our existing network resources and roll out new revenue-generating services faster.”

Nattawut Thipayapornkul, Head of Transport Network Operation, Advanced Info Service

How we put it together

Supporting the Operate phase of the network life cycle, onsite and remote offerings that augment the services included in Juniper Care maintenance agreements.

The foundation of the Converged Supercore architecture, with integrated, coherent DWDM 100-GbE interfaces for large networks and network applications.

Flagship edge routing platform for enterprise and service provider applications, with unparalleled bandwidth, subscriber, and service scale.

High-performance, low-latency data center and cloud switches that can be deployed in a variety of network fabrics or architectures to provide maximum flexibility.