Juniper Sky Enterprise - Data Collection, Processing and Storage
Juniper Networks takes the privacy and security of customer data in our cloud-based platform very seriously. Sky Enterprise only collects metadata from managed devices; it does not collect or have visibility of data transmitted over the customer network or through the customer’s managed Juniper devices. Metadata includes: ports in use, bytes transmitted by a device, site name and IP address, and username (email address). All communication between Sky Enterprise systems and customer devices is via secure protocols (SSH, SSL, TLS) and authenticated. Configuration data such as security policies, NAT and interface settings are retrieved “just in time” when requested by users and cached temporarily. Configuration backups, provisioning templates and encrypted log details for advanced reporting are available on an opt-in basis. All data stored within Sky Enterprise is encrypted at rest. After termination of the service, all customer devices, user accounts, and data are deleted from the platform.