Duocast Speeds Network Recovery Time to Enhance the Customer Experience
For more than 14 years, Duocast has provided IT services to enterprises in the Northern Netherlands. It aims to deliver high-quality, uninterrupted service to a customer base that includes local government, healthcare providers, banks, and other businesses with mission-critical IT requirements.
Duocast’s infrastructure strained under the volume of Internet traffic and network growth. The provider needed to improve its network resiliency, enabling swift recovery from outages and downtime with minimal impact on service quality or the customers’ experience. Duocast needed a significantly faster way to make updates to its routing table and redirect traffic.