Unimed Litoral improves clinical communications with AI-driven network

Unimed Litoral offers urgent and emergency care for adults and children, diagnostic imaging, oncology, cardiology, orthopedics and robotic surgery, among other services.

Aiming at sustainable practices, Unimed Litoral eliminated the use of paper in most of its activities, adopting digital processes that became more efficient structures for data processing, including Wi-Fi connections.

In this new landscape, Unimed Litoral wanted a networking solution that offered optimal reliability, performance and capacity for business and life-critical applications, and was simple for the IT team to manage.

Since deploying Juniper, Unimed Litoral has seen an 90% reduction in network-related trouble tickets.

Phone calls, hospital paging, and nurse call systems can be heard loud and clear, so patients can get the help when they need it. Clinicians and administrative staff have fast access to patients’ health records, pharmacy systems, and other applications in the cloud or data center. Patients and their families have secure guest Wi-Fi for their devices so they can stay in touch during a hospital stay or medical appointment.

AI-driven insights and automation streamline operations of the hospital network. The Unimed Litoral IT team has clear visibility into users’ network experiences in real time, and when problems arise, it can rapidly troubleshoot and resolve issues. Now that IT staff spend less time reacting to Wi-Fi connectivity problems, they can spend more time supporting the hospital’s accelerated digital transformation.