Case Study

US Dedicated Fueled Triple‑Digit Growth with High‑Performance, Reliable Gaming Services

After a network failure brought its business down, US Dedicated needed to get high-performance, reliable equipment from a new vendor quickly.

“Our network is built for gaming, which is the highest performance you can have. Gamers expect lightning fast interactivity, with perfect pictures and audio, and have no tolerance for lag or button delay.”

Robby Hicks, President and Chief Executive Officer, US Dedicated


US Dedicated provides dedicated servers, collocation, and virtual private server hosting, along with free distributed denial-of-service (DDoS) protection with its services. US Dedicated prides itself on the quality of its hosting infrastructure, with some of the world’s largest gaming companies among its customers.

Business Challenge

US Dedicated CEO Robby Hicks was on vacation in Thailand when his phone blew up with alerts. An incumbent vendor’s switches in the Los Angeles data center failed, bringing business to a halt. Engineers from Independent Technology Group arrived quickly onsite to help replace the switches with Juniper gear.

Technology Solution

Orchestrated by Hicks from halfway around the world, Juniper switches were installed throughout the data center in less than a day. Now, US Dedicated uses the MX480 Universal 3D Edge Router in the core, and QFX5100 (spine) and EX3300 (leaf) switches in its data centers. A Virtual Chassis Fabric enables interconnected switches to be managed as a single device.

Business Results

US Dedicated’s fast, reliable network and top-notch infrastructure services have attracted major gaming and e-sports companies, and contributed to triple-digit company growth in 2016 alone. Operational costs decreased by at least 50 percent, and the provider derives additional value from its network through reduced risk and complexity and increased flexibility.

“We haven’t had a single problem with Juniper switches or routers. Everything simply worked out of the box. . . .We’ve seen at least a 50 percent reduction in overall cost.”

Robby Hicks, President and Chief Executive Officer, US Dedicated

How we put it together

Flagship edge routing platform for enterprise and service provider applications, with unparalleled bandwidth, subscriber, and service scale.

High-performance carrier-class Ethernet switches for converged enterprise branch offices, campuses, and data centers, and for service provider deployments.

High-performance, low-latency data center and cloud switches that can be deployed in a variety of network fabrics or architectures to provide maximum flexibility.