TalkTalk is one of the largest service providers in the UK, servicing more than four million customers under both the TalkTalk and AOL Broadband business brands.
Colin Whitbread, Chief Network Officer, TalkTalk
The United Kingdom telecommunications marketplace is crowded with competitors, so customer service, performance, and service quality, are of the utmost importance. The threshold to swap providers is low, and cost and value received for money spent are key customer requirements.
TalkTalk needed a high-performance and reliable network that could service its more than four million customers and grow with the organization. It also wanted to deliver new value-added services that would differentiate its service from the competition, all while leveraging existing network infrastructure and remaining true to its energy and sustainability goals.
TalkTalk’s new network is entirely based on Juniper Networks technology, and includes the MX Series routers, EX Series switches, SRX Series Services Gateways, and WLA Series Wireless LAN Access Points.
The design of the Juniper Networks-based network infrastructure means that new service offerings can be launched easily and effectively on the same platform.