Lithium Technologies provides social customer experience management software for the enterprise, building trust between brands by simplifying the way people get information and empowering them to share their experiences.
Joseph Sandoval, Director of Cloud Engineering, Lithium
Lithium’s software platform delivers a seamless digital customer experience across websites, social channels, and mobile devices, empowering brands to build vibrant online communities that drive sales, reduce service costs, accelerate innovation, and increase brand awareness, loyalty, and advocacy.
As a leading social technology provider, Lithium understands the importance of feature velocity and enabling customer agility. Its plans included moving to a hybrid cloud and a microservices architecture, a move that would require a production-ready SDN solution that could seamlessly integrate Lithium’s existing public cloud assets with its growing private cloud.
Redapt, a Juniper Elite Partner, runs a converged cloud powered by MX Series routers, Contrail Networking, and Mirantis OpenStack. This powerful product combination enables Redapt to provide Lithium with an open network cloud SDN solution.
The converged cloud has allowed Lithium to drastically reduce the time it takes to design, build, replicate, and deploy data centers in multiple locations. It also enables Lithium to rapidly release new services, such as a virtual private cloud (VPC) offering.
Mark Williams, CTO, Redapt