Case Study

Billions of healthcare transactions. Zero sick days.

As a health information exchange (HIE), Availity is at the heart of making the U.S. healthcare system work better and faster.

“The changes in our industry are coming faster and faster, so we must be flexible, agile, and secure. We need a partner who understands how important this is to the business. Juniper has been a critical partner in helping us build the best health information network.”

John Zimmerman, General Manager of Clinical Solutions, Availity


Availity connects healthcare providers, health plans, and practice management systems as they exchange real-time business and clinical information to streamline healthcare delivery, drive efficiency, and lead to better patient experiences. The company processes 1 billion transactions annually.

Business Challenge

Given the high volume of mission-critical communications, Availity needed to build data centers with state-of-the art reliability, performance, scale, and security—with networks that were simple to build, operate, and manage.

Business Solution

Availity selected a portfolio of Juniper switching, routing, and security that included the QFabric System to build three high-performance, highly scalable, and highly secure data centers.

“What sets QFabric technology apart is Juniper’s innovative technical capabilities, the comprehensiveness of the services and capabilities, and the people. We are working with a real solutions-oriented company.”

John Zimmerman, General Manager of Clinical Solutions, Availity

Business Results

Availity has seen a 95 percent capacity gain in its data centers since deploying the QFabric System, cutting processing time for key database tasks from hours to minutes.

“We’re looking to Juniper to set us free. When a new contract is created between a payer and a provider, new data must be exchanged. How quickly we can facilitate that exchange will be the hallmark of our competitiveness,” said John Zimmerman, General Manager of Clinical Solutions.

How we put it together

High-performance carrier-class Ethernet switches for converged enterprise branch offices, campuses, and data centers, and for service provider deployments.

The industry's most scalable fabric switching solution that accelerates performance and simplifies the data center architecture with any-to-any connectivity.