Juniper Networks Contracts Resources
Juniper has developed a contractual framework that enables customers to purchase and license all of our hardware, software, cloud services, and support services offerings. Here you will find all documentation relevant to the products and services you are purchasing.
General Terms and Conditions
Juniper’s General Terms and Conditions are the foundational terms and conditions for the purchase, use, access and/or licensing of Juniper Solutions (including hardware, software, cloud services and/or support services).
Schedules
Schedules define the specific terms applicable to certain Go-To-Market selling motions.
Customer Schedule
This document applies to purchases of Juniper Solutions for internal use.
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Channel Schedule
This document applies to purchases of Juniper Solutions by Authorized Resellers for resale to Users.
Download PDFDistribution Schedule
This document applies to purchases of Juniper Solutions for distribution by Authorized Distributors to Authorized Resellers.
These terms are available upon request.
Program Terms
Program Terms are any program-specific Addenda incorporated into the Agreement, including country, industry, channel, or product-specific terms.
Channel Program Terms
These terms apply to Authorized Resellers and Authorized Distributors.
These terms are available for download on the Juniper Partner Center.
Data Protection Addendum
These terms apply where Juniper acts as a Processor (or Sub-Processor) of Personal Data.
Partner DPA available for download on the Juniper Partner Center
Customer DPA [Download PDF]Enterprise Agreement
These terms apply to enterprise-wide licensing.
These terms are available upon request.
Loan and License Terms
These terms govern the use of Juniper Solutions for trial, evaluation, proof of concept, or similar purposes.
Local Adoption Agreements
These terms apply to direct purchases in the applicable countries.
These terms are available upon request.
U.S. Public Sector Terms
These terms apply to U.S. Federal and State, Local, and Education Customers.
Scale on Demand Terms
These terms govern the use of Juniper Solutions for scale on demand purposes.
Download PDFDescriptive Content
Descriptive Content includes documentation that describes Juniper Solutions.
Cloud Services Descriptions
A description of the Cloud Service, including the incorporated Support Services, Juniper’s obligations in providing the Cloud Service, and any specific privacy and data protection information.
More GuidelinesService Description Documents
A description of the specific scope and detail of each Support Service offering.
Learn moreProduct Datasheets
Documents the technical information of a product, including components, applications, and use cases.
Learn morePolicies
Policies include online policies, guidelines, and procedures applicable to Juniper Solutions and/or how to engage in business with Juniper.
End of Life Policy
Juniper’s policy pertaining to product end-of-life milestones for Juniper Solutions.
Download PDFPurchase Order Requirements
Details the process and associated requirements for submitting a purchase order.
Download PDFInspection and Reinstatement Policy
Juniper’s policy pertaining to inspection and reinstatement of Hardware, Software, and Cloud Services.
Download PDFGray Market Reinstatement Policy
Juniper’s policy pertaining to reinstatement of Gray Market products.
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