Available for annual, onsite engagements, providing highly customized network architecture and design assistance to your organization.
Our Operation Resident Engineers reduce the number time-consuming tasks normally performed by your staff, including upgrades and installations, delayed deployment of new network capabilities, and resource-intensive network adaptation.
Organizations often find a dedicated Juniper Resident Engineer an effective way to support Juniper Networks products throughout their lifecycle while reducing the strain on internal staff.
| Feature | Benefit |
|---|---|
| Service quality and customer satisfaction | Your Resident Engineer understands both Juniper technology and your network and processes, for effective preventive maintenance and quick, efficient incident resolution. |
| Skills transfer | Resident Engineers assist your operations staff with hands-on technical issues, providing informal, on-the-job staff training as they deliver network support. |
| Return on investment | Resident Engineers help you minimize downtime and operational costs, avoid service-level agreement penalties, and introduce technology that supports new revenue-generating services. |
| Partnership | Resident Engineers provide a trusted channel of communication between your staff and Juniper Networks, and smooth escalation if necessary to resolve incidents. |
Juniper Networks Performance-Enabling Service and Support
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Awards
- Juniper Networks Ranked Among World's Best in Online Support for Fourth Consecutive Year: Company Inducted Into the ASP Web Support Hall of Fame for Outstanding Performance and Innovation in Online Service and Support
- Juniper Networks Awarded 2008 SSPA STAR Award for Service Excellence in Mission Critical Support - Hardware
- Product & Solution Awards
- Product & Solution Recognition
Las soluciones basadas en Junos alimentan la nueva red.
Nuestra filosofía basada en un enfoque único y abierto hace que una solución Juniper pueda hacer funcionar la red de formas nuevas y sorprendentes.
Los productos basados en Junos son los componentes básicos de la nueva red.
Cada enrutador, conmutador y dispositivo de seguridad diseñado por Juniper funciona con Junos, y Junos hace funcionar la nueva red.
La nueva red arranca con una nueva filosofía.
Nuestra exclusiva filosofía Junos ha atraído a numerosas empresas líderes de la industria hasta Juniper, y ahora impulsa la innovación para nuestra compañía y nuestros socios, desarrolladores y clientes.
