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Login Information for Funk Software Customers

Juniper Networks has completed the integration of legacy Funk Software customers into the password-protected areas of www.juniper.net, including the Customer Support Center (CSC) and J-Net Communities (a user forum community). You should have received instructions on how to create a CSC account via email. If you did not receive such instructions, contact Customer Care (see below). Once you have created your account, you will be able to log in to the CSC and to J-Net Communities, with full access privileges. Thank you for your continued commitment to Juniper Networks AAA/802.x products.

If you have a user account, this page offers password assistance and contact options for Customer Care.

  • J-Partners If you require access to the Juniper Partner Center, please use your company's 10-digit J-Partner Authorization Code to Create a User Account. For detailed instructions, read Guide to creating a user accountpdf icon970 KB. If you do not have your company's 10-digit J-Partner Authorization Code, please contact your Juniper Channels Account Manager.
  • J-Partner Hotline If you have questions about creating a Partner Center account, please call:   1-866-298-6428  in the US and Canada.
  • Support Customers If you require access to the online Customer Service Center (CSC), please use your CS Authorization code (or, if you don't have one, an unregistered product Serial Number) to Create a User Account. For detailed instructions, read Guide to creating a user accountpdf icon970 KB.
Forgot Your Password?   Allows you to request an email that will require you to change your password.


If the information on this page does not provide the help you need, log a case using the form below, OR call Customer Care at 800-638-8296 (U.S. or Canada) or 408-745-9500 (all other countries). Customer Care is available 24 hours/day, 7 days/week.


Required items are marked with an orange asterisk (*).