Online Education Services drives student success

Online learning, catalyzed by the pandemic, is going mainstream. To meet the growing demand for online and hybrid learning, universities can partner with Online Education Services (OES). When OES recently moved to new headquarters in Melbourne, Australia, it deployed a Juniper network as its digital platform for creating engaging learning experiences for students around the world.  

Overview


Company Online Education Services (OES)
Industry Education
Products used Wireless Access PointsWireless (Wi-Fi) AssuranceWired AssuranceEX Series
Region APAC
Online Education Services Hero
Customer Success At-a-glance

Optimized Wi-Fi

Workers in the new Melbourne office enjoy optimized network experiences

35+

Education partners globally

2500

Online units and successful collaborations with academics 

$475 billion

Projected value of global eLearning market by 2027 (Arizton)

Challenge

Engage and inspire students with digital learning

As an edtech company, OES partners with education providers in Australia and abroad to create engaging, high-quality digital curricula as student demand and market competition for online learning intensify.

With its business expanding, OES was relocating its headquarters to Cremorne, an emerging tech hub in Melbourne. The architecturally distinctive building, with plenty of natural light, fresh air, and room to collaborate, would offer a welcoming return to the office and foster innovation.

“We needed a network that would grow with our business,” says David Payne, IT operations manager at OES. 

The company engaged with Sparx Solutions, a highly experienced cybersecurity and network solutions provider, to build a powerful network that would support the digital needs of its growing workforce. 

student answering a question in classroom
Solution

Worry-free networking

As OES’s trusted advisor, Sparx Solutions recommended an AI-driven network from Juniper.

“We selected Juniper because of its smarts,” says Payne. “Seeing Juniper and Mist AI allowed us to imagine what we could do with the network in the future as we scale our business.”

Juniper Access Points provide reliable, measurable Wi-Fi everywhere in the OES headquarters, while Juniper EX Series Switches provide wired connectivity. Juniper Mist Wi-Fi Assurance and Wired Assurance cloud services, driven by Mist AI™, automate and simplify network operations.

Sparx Solutions provided turnkey network design and implementation as well as ongoing management.

Through the Juniper Mist portal, the Sparx operations team has clear, real-time visibility into the Wi-Fi service levels and experiences of OES employees and clients, along with the tools to proactively identify and fix the root cause of any issues. 

Online Education Services Solution
Outcome

Meet surging demand for quality online education

“Juniper is a massive step forward for our office infrastructure,” says Payne.  “I don’t have to think about the network anymore.”

The modern, AI-driven Wi-Fi network enhances employee collaboration anywhere in the office and has made a radical improvement in guest Wi-Fi experiences. “A visitor can come into the office, ask a sponsor to approve Wi-Fi access, and jump on the network without any IT interaction or need to enter a code,” he says.  

“We’re proud to have been selected by OES as their trusted managed services provider,” says Mario Antoniou, executive director at Sparx Solutions. “Working with our technology partner, Juniper Networks, we’re excited to have implemented an AI-driven Juniper network solution that will enable OES to meet their business objectives. Through our close partnership, we are able to ensure a successful deployment outcome to OES. I look forward to continued success in the future.”

With a reliable network underpinning its ambitious growth strategy, OES can work with more universities, professional organizations, and corporate clients to deliver exceptional learning experiences and services, from digital learning design, production, and delivery to marketing, recruitment, and student success coaching. 

Online Education Services Outcome
“With Juniper’s experience-first approach to networking, we are confident that Juniper will be able to continue to help us grow and scale our business with agility as we work toward further accelerating the online education industry.”
David Payne IT Operations Manager, Online Education Services
Press Releases
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Online Education Services Selects Juniper Networks to Elevate Student Experiences in the Digital Era

Published November 2022