Customer Success Story
Media giant PunaMusta tackles fast-changing market with Mist AI
PunaMusta Media Oyj, a media powerhouse in Finland, publishes Karjalainen, the country’s third-oldest Finnish-language newspaper. It also owns seven regional and local newspapers, a radio channel, and several printing, branding solutions, and digital services businesses.
PunaMusta chose Juniper networking, powered by Mist AI, for a campus infrastructure refresh to help prepare for future acquisitions and market expansion.
Overview
| Company | PunaMusta Media Oyj |
| Industry | Media and Entertainment |
| Products used | Wireless Access Points, AP32, EX Series, EX2300 Multigigabit, EX4600, EX4400 Multigigabit, Wireless (Wi-Fi) Assurance, Wired Assurance |
| Region | EMEA |
75%
Decrease in network trouble tickets
Mist AI
Continuously optimizes the network user experience
22
Office locations in Finland and Estonia
800+
Employees
Poor performance, lack of standards, and unstructured compliance
PunaMusta has had a steady diet of acquisitions, and growth is a big part of its future. But six acquisitions over the last three years led to a mixed bag of wireless LAN products in its different locations that were difficult to manage and troubleshoot. Users were frustrated, and network-related support tickets were rising.
The company also wanted to strengthen data protection to comply with the latest GDPR mandates and meet certification requirements, as it works to achieve ISO 27001 Certification for Administrative Data Security.
PunaMusta sought a new wired and wireless network that would deliver a better employee experience at its current locations and simplify network provisioning as it acquired and integrated more companies.
“Traditional pre-installation is time-consuming and resource-intensive,” says Atso Norppa, ICT manager at PunaMusta Media Oyj. “Juniper provides zero-touch provisioning, AI-driven operations, and networkwide visibility—everything we needed to ensure fast deployments and great performance.”
Easy provisioning and proactive troubleshooting
PunaMusta refreshed 22 locations in Finland and Estonia with Juniper Access Points and Ethernet switches, which work in conjunction with the Juniper Mist cloud architecture. Network operations are optimized and automated by Juniper Mist Wi-Fi Assurance and Juniper Mist Wired Assurance AI-driven network services. Provisioning new sites is simple, fast, and—most important—error-free.
Network administrators rely on Marvis Virtual Network Assistant for prescriptive actions, self-healing operations, and to proactively address issues before they impact users. For example, Marvis has already identified a missing VLAN, bad cable, and decreased optical port signal as potential sources of network disruption. With Marvis Actions offering suggestions for how to resolve these issues, PunaMusta’s network stayed up and running without users being affected.
At the helm of the company’s wired/wireless network deployment was Mintly Oy, a Juniper Elite Plus Partner, which provided network design and development services.
Ready to print, publish, and broadcast
PunaMusta now has a future-ready network able to support continued business growth through acquisitions. When the company adds business locations, the networking team can quickly bring up the new network without any fuss. The team also has gained visibility into the real-time experience levels of the client devices connecting to the Juniper wireless network, which supports capabilities for meeting GDPR and ISO 27001 compliance requirements.
Now that the users’ network experience is significantly better with Juniper, helpdesk calls about slow applications or bad connections have plummeted, as have trouble tickets, giving the network support team more time to focus on strategic work.
“We are excited and happy that we made the transition to Juniper,” says Norppa. “We don’t have many user complaints anymore, because Juniper lets us know about network issues and addresses them before they become problems.”
The Products
Juniper is leading the convergence of Wi-Fi, Bluetooth® LE, and IoT with our enterprise-grade Access Points. The Juniper Access Points work in conjunction with the Juniper Mist Cloud Architecture and Mist AI to collect and analyze metadata in near real-time from all wireless clients.
AP32
The Juniper AP32 access point integrates Mist AI for AX capabilities to automate network operation and boost Wi-Fi performance.
The EX Series Ethernet Switches are cloud-ready, high-performance access and aggregation/core layer switches designed for enterprise branch, campus, and data center networks. Wired access networks don’t have to be complex—you can reduce risk and cost without compromising performance, quality, and innovation.
EX2300 Multigigabit
The EX2300 Multigigabit Ethernet Switch delivers a compact 1 RU high-density solution for small network environments with space, power, and budget constraints.
EX4600
The EX4600 Ethernet Switch offers a compact, highly scalable, high-performance 10GbE solution for enterprise campus distribution deployments as well as low-density data center top-of-rack environments.
EX4400 Multigigabit
The EX4400 Multigigabit Ethernet Switch is an AI-powered, cloud-ready access switching platform with flow-based telemetry and advanced security for high-performance campus deployments.
Wireless (Wi-Fi) Assurance
Driven by Mist AI and machine learning, the Juniper Mist Wireless Assurance cloud service automates troubleshooting and operations, making wireless networks predictable, reliable, and measurable while providing near-real-time visibility into user service levels.
Wired Assurance
The Juniper Mist Wired Assurance service brings Mist AI to access-layer switching. It sets a new network management standard with AI-native operations and automation, improving the experiences of devices connected to resources through Juniper EX Series Switches.
Marvis VNA
Marvis, the first AI-Native virtual network assistant, optimizes user and operator experiences with proactive actions and self-driving network operations. A natural language conversational interface provides simple and seamless interactions, making Marvis an integrated member of any IT team.
Published November 2023