AI for IT Operations (AIOps)

According to Gartner®, AIOps combines big data and machine learning to automate IT operations, including event correlation, anomaly detection, and causality determination. AIOps helps IT organizations monitor, analyze, and manage their IT infrastructures more quickly and accurately.

AI for networking is a subset of AIOps specific to applying AI techniques to optimize network performance and operations. Juniper’s AI-Native Networking Platform with Mist AI is an AI for networking solution.

No. AI for networking helps IT teams become more proactive and productive, allowing them to focus on more strategic activities, such as digital transformation initiatives. AI is a tool to help network engineers and network operators whose human expertise cannot be replaced by AI.

Users become more productive with a highly predictable and reliable network infrastructure. IT teams improve the efficiency and reliability of their operations, reduce downtime and outages, and improve the overall performance and availability of their services with networks that are automated, streamlined, and largely self-healing.

Juniper’s AI-Native Networking Platform is foundational to how we deliver Juniper AIOps, which spans local wired and wireless networks, SD-WAN, Enterprise WAN Edge, data center, and security domains. Powered by Mist AI, Juniper AIOps ingests data from our wireless access points, Ethernet switches, Session Smart Routers, Edge Routers, and firewalls to provide real-time insights into user experiences and network health. And our Marvis AI-native virtual network assistant provides simple recommendations to complex problems for faster troubleshooting. With Juniper AIOps, customers have seen improved network performance, simplified operator experiences, improved productivity, cost savings, faster deployments, and more.

Juniper’s AIOps with Mist AI empowers teams to become more proactive and productive so they can spend less time reacting to network issues and more time on strategic business initiatives. With streamlined and automated networking workflows and self-driving network capabilities, problems can be remediated, sometimes without human intervention, before they result in downtime and bad user experiences.

By providing faster problem resolution and minimizing the need for onsite visits, Juniper Mist AI helps operators save significant time and reduce costs, as well as free up time for more strategic projects. Reducing onsite visits also helps organizations reduce their carbon footprint, supporting sustainability initiatives.

Juniper’s industry-leading AIOps leverages Mist AI to optimize experiences for both operators and end users. Mist AI provides greater network visibility and enables faster issue resolution with event correlation, anomaly detection, root cause identification, and self-driving networking operations. Mist AI simplifies network management and ensures end users get high-performing, reliable experiences.

Yes. Juniper Mist AI is designed to seamlessly integrate with existing network infrastructures, allowing businesses to leverage AI-Native solutions without requiring extensive modifications to their current systems.

Protecting end users’ data is mission critical to Juniper and we take many steps to ensure our customer data is secure:

• Cloud security: Mist AI is co-located in tier-1 data centers with industry standard certifications that feature state-of-the-art physical and cybersecurity with highly reliable designs.
• Encryption: Industry standard encryption is utilized for data communications across network administrators, infrastructure hardware/software, end users, and the Juniper Mist Cloud, while stored data is block-encrypted.
• Data collection: Juniper Mist AI only collects required data to provide relevant insights into network health. Juniper minimizes collection and retention of data to simply data subject response and process.

To learn more about how Juniper secures user data, see the Mist AI Cloud Services Description.

Juniper follows AI innovation principles to ensure that our AI solutions are mission-driven, transparent, explainable, inclusive, and secure.

Hear from our Chief AI Officer on the importance of ethical AI in this short video:

Bob Friday Talks - AI Alchemy: Building Trust in the Digital Wizard

Yes. To build trust and confidence in our AIOps, we provide transparency in how we leverage AI/ML tools.

To learn more about the logic behind Juniper’s AI solutions see our Explainable AI (XAI) webpage.

You’re in the right place! Sign up for an AIOps demo and experience the power of the Juniper AI-Native Networking Platform. Built on an innovative microservices cloud platform and leading AIOps, it extends across your networking environment from wired/wireless access to local switching, security, data center, and the WAN.