Herotel introduces segment routing to affordably connect South African homes and businesses

Herotel won’t stop building until everyone in South Africa is connected to the internet. Reimaging its network to deliver on its vision of quality services and excellent customer experiences required the utmost creativity.

Eldred Ekermans, CTO, and James Devine, national head of core and transmission at Herotel, explain their thinking as the first provider in Africa to deploy segment routing. The approach was prescient when the pandemic spiked traffic by 30% overnight.