What is artificial intelligence for networking?

What is artificial intelligence for networking?

The purest definition of artificial intelligence (AI) is software that performs a task on par with a human expert. AI plays an increasingly critical role in taming complexity for growing IT networks.

The proliferation of devices, data, and people has made IT infrastructures more complex than ever to manage. Given that most IT budgets are flat or shrinking, businesses need a way to manage this complexity, and many are now looking to artificial intelligence for help.


Key AI Technologies

For AI to be successful, it requires machine learning (ML), which is the use of algorithms to parse data, learn from it, and make a determination or prediction without requiring explicit instructions. Thanks to advances in computation and storage capabilities, ML has recently evolved into more complex structured models, like deep learning (DL), which uses neural networks for even greater insight and automation. Natural language processing (NLP) is another trend that’s driven recent AI advancement, particularly in the area of the virtual home and IT assistants. NLP uses vocal and word-based recognition to make interfacing with machines easier via natural language cues and queries.

The role of AI in network environments

The role of AI in network environments.


Building an AI System

Without the right AI strategy, IT simply can’t keep up with today’s stringent network requirements. Here are several technology elements that an AI strategy should include.

  • Data: Any meaningful AI solution begins with massive amounts of quality data. AI continually builds its intelligence over time through data collection and analyses. The more diverse the data collected, the smarter the AI solution becomes. In the case of real-time applications involving highly distributed “edge” devices, such as IoT and mobile devices, for example, it’s crucial to collect data from every edge device in real time, then quickly process it locally or very nearby in an edge computer or the cloud using AI algorithms.
  • Domain-specific expertise: Whether helping a doctor diagnose cancer or enabling an IT administrator to diagnose wireless problems, AI solutions need labeled data based on domain-specific knowledge. These metadata chunks help the AI break the problem down into small segments that can be used to train the AI models. This task can be achieved using design intent metrics, which are structured data categories for classifying and monitoring the wireless user experience.
  • Data science toolbox: Once the problem has been divided into domain-specific chunks of metadata, this metadata is ready to be fed into the powerful world of ML and big data. Various techniques, such as supervised or unsupervised ML and neural networks, should be employed to analyze data and provide actionable insight.
  • Virtual network assistant. Collaborative filtering is an ML technique that many people experience when they select a movie on Netflix or buy something from Amazon and receive recommendations for similar movies or items. Beyond recommendations, collaborative filtering can be applied to sort through large data sets and identify and correlate those that form an AI solution to a particular problem.

In AI for networking, the virtual network assistant might function in a wireless environment as a virtual wireless expert that helps solve complex problems. Imagine a virtual network assistant that combines quality data, domain expertise, and syntax (metrics, classifiers, root causes, correlations, and ranking) to provide predictive recommendations on how to avoid problems and to offer actionable insights on how to remediate existing issues. It can learn wireless network nuances and respond to questions such as, “What went wrong?” and “Why did that happen?” These are the types of automated advances that AI is enabling.


Real-World Benefits

With AI comes a lot of hype, and that can be confusing and create false expectations. But AI for networking is very real and is already providing substantive value to companies in almost every industry. There are many examples of how AI-driven networks can help your environment.

  • Detecting time series anomalies. Many devices running on today’s networks were invented 20 years ago, and they don’t support current management messages. AI can detect time series anomalies with a correlation that allows network engineers to quickly find relationships between events that would not be obvious to even a seasoned network specialist.
  • Event correlation and root cause analysis. AI can use various data-mining techniques to explore terabytes of data in a matter of minutes. This ability lets IT departments quickly identify what network feature (for instance, OS, device type, access point, or switch) is most related to a network problem, accelerating problem resolution.
  • Predicting user experiences. Today, application bandwidth apportionment happens largely through capacity planning and manual adjustments. Soon, though, AI will be able to predict a user’s Internet performance, thus allowing a system to dynamically adjust bandwidth capacity based on which applications are in use at specific times. Manual planning will give way to predictive analysis that’s informed by historical trends and current calendar information.
  • Self-driving. AI enables IT systems to self-correct for maximum uptime and provide prescriptive actions as to how to fix problems that occur. In addition, AI-driven networks can capture and save data prior to a network event or outage, helping to speed troubleshooting.

Today, the convergence of several different technologies is enabling AI to completely disrupt the networking industry with new levels of insight and automation. AI helps lower IT costs and it assists businesses in achieving their goal of delivering the best possible IT and user experiences.

AI for networking FAQs

What are examples of AI for networking in use?

Among the uses in networking, AI can reduce trouble tickets and resolve problems before customers or even IT recognize the problem exists. Event correlation and root cause analysis can use various data-mining techniques to quickly identify the network entity related to a problem or remove the network itself from risk. AI is also used in networking to onboard, deploy, and troubleshoot campus fabrics in greenfield scenarios, making Day 0 to 2+ operations easier and less time consuming.

How does AI transform networking?

AI plays an increasingly critical role in taming the complexity of growing IT networks. AI enables the ability to discover and isolate problems quickly by correlating anomalies with historical and real-time data. In doing so, IT teams can scale further and shift their focus toward more strategic and high-value tasks and away from the resource-intensive data mining required to identify and resolve needle-in-the-haystack problems that plague networks.

What AI for networking solutions does Juniper offer?

Marvis Virtual Network Assistant is a prime example of AI being used in networking. Marvis provides natural language processing (NLP), a conversational interface, prescriptive actions, and Self-Driving Network™ operations to streamline operations and optimize user experiences from client to cloud. Juniper Mist wired, wireless, and WAN assurance cloud services bring automated operations and service levels to enterprise campus environments. Machine-learning (ML) algorithms enable a streamlined AIOps experience by simplifying onboarding; network health insights and metrics; wired, wireless, and WAN service-level expectations (SLEs); and AI-driven campus fabric management.

What is AI for networking and security?

With so many work-from-home and pop-up network sites in use today, a threat-aware network is more essential than ever.  The ability to quickly identify and react to compromised devices, physically locate compromised devices, and ultimately optimize the user experience are a few benefits of using AI in cybersecurity. IT teams need to protect their networks, including devices they don’t directly control but must allow to connect. Risk profiling empowers IT teams to defend their infrastructure by providing deep network visibility and enabling policy enforcement at every point of connection throughout the network. Security technologies are constantly monitoring not only the applications and user connections in an environment, but also the context of that behavior and whether it is acceptable use or potentially anomalous and rapidly identifying malicious activity.