Andrew Vaz, VP, Product Line Management, Juniper Networks

Building the Automated WAN of the Future | Juniper Global Summit

Global Summit 2021 WAN
Andrew Vaz
Mats Nordlund, Sr. Director, Product Management, Juniper Networks, in front of a backdrop graphic of gears, as he talks about network issues and quality monitoring in a video presentation.
Summit

The network of the future is here.

Juniper’s mission is to take powering connections to the next level by focusing on Experience-First Networking. We’re doing it by making networking services simpler to operate and offering a superior user experience.

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You’ll learn

  • Juniper’s WAN, automation, and routing portfolio

  • ACX, MX, and PTX routing products

  • Paragon Automation Suite

Who is this for?

Security Professionals Network Professionals

Host

Andrew Vaz
Andrew Vaz
VP, Product Line Management, Juniper Networks

Guest speakers

Mats Nordlund
Mats Nordlund
Sr. Director, Product Management, Juniper Networks

Transcript

00:12 -Thank you for joining me today as Mats Nordlund and I explore the new

00:16 offerings in our web automation and routing portfolio with you.

00:20 We have embarked on a very clear direction at Juniper where our mission

00:24 is to take power and connections to the next level by focusing

00:27 on our true north of experience first networking.

00:31 We plan on doing this by focusing on making network services simpler

00:35 to operate as well as offering a superior user experience with our products.

00:40 Today, we will not only talk about innovations in our traditional ACX, MX,

00:44 and PTX routing products powered by Junos,

00:48 but also our new Paragon Automation Suite.

00:51 We now live in a hyper-connected world where billions of people,

00:55 applications, and even things depend on reliable networks.

00:59 More importantly, it is past the hype

01:01 stage as we tangibly feel its impact today.

01:05 Let' s think on the last year through the pandemic as many of us

01:08 have worked from home, or have had to educate our children online.

01:12 Where the network fails, there are real consequences.

01:16 One thing that we have researched is that in our industry the Telecom

01:19 NPS, Net Promoter Score, is roughly half that of any other industry.

01:25 To quote one operator, we are plagued by churn that would terrify

01:30 any other industry, and you know what happens when one of your customers

01:34 isn' t satisfied with their service?

01:36 They leave. What else do they do?

01:39 They tell their friends and try to get them to leave as well.

01:44 The cause of this poor customer experience

01:47 is actually known as 60% of network

01:49 problems are identified by your customers

01:51 and not your IT and NetOps teams.

01:54 Mats is going to cover a great solution to this problem.

01:58 Let us make our life even more complex.

02:00 We talked about where we are today,

02:02 but let' s think about what's happening in the future.

02:05 Network operators are simply expected to roll out even more complex services.

02:11 With the introduction of 5G, networks now must deliver emerging

02:15 applications supporting stringent performance characterizations.

02:19 New low latency services such as VR gaming are now possible

02:23 and are adding both bandwidth and service latency requirements.

02:27 Industrial solutions, IoT, and resultant mMTC requirements are

02:32 exploding the level of logical scale that our networks must support.

02:37 Enterprises are using new applications and services to digitize

02:41 and transform their manufacturing processes,

02:44 improve productivity,

02:46 and increase their ability to compete.

02:48 We have heard interesting examples from car manufacturers

02:52 looking to leverage private 5G slices for telematics

02:55 and software upgrades to private local governments requesting

02:59 to look to build out highly secure first responder networks.

03:04 The market is clearly not just looking for planos connectivity.

03:08 The increasing dependence on the network for service access and experience

03:12 provides an opportunity for network operators to increase the relevance

03:16 and value in the delivery of network connectivity, content, and applications.

03:21 In this session, we will present our newly launched Paragon Automation Suite,

03:26 as well as innovations in our Scalable IP LAN offerings based

03:30 on our hardware and our massively deployed

03:32 Juniper Network Operating System, JUNOS.

03:36 We have just released Paragon Automation a modular

03:39 portfolio of cloud-native software applications that deliver

03:43 closed-loop automation ensuring that end-users receive an assured

03:47 service experience throughout the life of their service.

03:51 We specifically named our automation portfolio Paragon

03:54 as it represents a model of excellence that you can

03:57 use to deliver the superior customer experience

04:00 at cloud service provider and large enterprise scale.

04:04 Paragon Automation is a modular network automation suite of tools

04:08 that augments the operator to support

04:11 the entire network and service lifecycle.

04:14 Paragon will allow you to plan, model, and verify services

04:18 before deployment, orchestrate end-to-end services,

04:22 actively verify service quality across physical and virtual networks,

04:27 and correlate network health by leveraging machine learning,

04:30 which will allow us to offer predictive analytics and gray failure analysis.

04:34 It also simplifies path optimization, slice

04:37 creation, and management of your network.

04:39 It is built on best-in-class cloud-native software

04:43 foundations, where the applications can work independently,

04:46 integrated together, and with existing tools and solutions to

04:50 manage your entire land and augment your operators to quickly deliver

04:54 and maintain their network service quality.

04:57 Is cloud-enabled design enables Paragon automation

05:01 to be cloud-hosted and offered as a SaaS,

05:03 or self-hosted and operated from private data centers or public clouds.

05:08 Its microservice-based architecture allows us to horizontally

05:12 scale and quickly deliver and leverage new services in the network.

05:18 A great example of a third-party automation tool that is part

05:21 of our Paragon offering is based on our partnership with Anuta networks.

05:26 For orchestration, we are leveraging Anuta' s atom

05:29 software for workflow provisioning and orchestration.

05:33 Anuta' s atom allows us to orchestrate the network and eliminate costly

05:36 deployment errors by automating operational workflows for service

05:40 management in a multi-vendor network.

05:43 Now, Mats and I would like to focus on one more

05:45 critical aspect of networking today.

05:48 We all know the quote from Peter Drucker "

05:50 If you can' t measure it, you can' t improve it."

05:53 To deliver quality at scale through automation, you first need

05:57 to ensure that you can measure service quality accurately.

06:01 The paradigm shift to network automation,

06:03 we need to make sure that we have access to relevant data

06:06 required to optimize your infrastructure automatically.

06:10 Mats will now talk about how active assurance can

06:13 improve network quality and customer experience.

06:17 -Thanks, Andrew. I' m Mats Nordlund.

06:19 I came to Juniper through the acquisition of Netrounds,

06:22 which is now rebranded as Paragon Active Assurance.

06:27 As network quality is becoming a key success factor for most of you to stay

06:31 competitive and to succeed with your digital transformation projects,

06:36 what would be more important than ensuring that your networks

06:39 always deliver an uninterrupted service quality?

06:43 This is what Paragon Active Assurance is all about.

06:47 The principle behind our solution is similar to how other

06:51 industries have successfully managed to guarantee quality.

06:55 Let' s look at the automotive industry, an industry

06:58 that has matured over more than a century.

07:01 Toyota' s approach to quality is well known

07:04 and has been the role model for many others.

07:07 As you can see in this screenshot from their website, they minimize the risk

07:12 of delivering a broken product to their customers in step one and two.

07:16 As a third step, they find and resolve

07:19 any problems that might slip through the process.

07:22 The last step, make sure to avoid that the same mistake happens again.

07:27 With Paragon Active Assurance, you can apply

07:30 the same principles but to network quality.

07:34 First, you can now run active tests to validate that network configuration

07:39 changes won' t have any unexpected side effects for your end-users.

07:45 Compare this to software engineering, with unit tests are

07:49 performed to validate that nothing breaks after a code update.

07:54 Second, you can also confirm that services really work and are

07:58 accessible before your end-users and employees start using them.

08:02 Third, using the same solution, we can monitor the services 24/7

08:08 in real-time and on the data plane to detect problems before your end-users.

08:14 Finally, you can run repeated automated tests at any future change

08:20 on the network to avoid that the same mistake happens again.

08:24 If these four simple steps were implemented by every service provider,

08:29 and every enterprise, we would have a minimum

08:33 of problems affecting end users, wouldn' t we?

08:36 Well, real-world data paints another picture.

08:40 Here at Juniper, we started independent analyst research,

08:44 and we even carried out our own survey of 200 US

08:47 enterprises and communication service providers.

08:51 The findings revealed that remarking 60% of network problems

08:56 were first reported by users or not even reported that all 60%.

09:03 This corresponds to multimillion-dollar losses in reduced employee

09:06 productivity for enterprises, or churn for service providers.

09:12 Although the industry has been talking about network quality assurance

09:16 for decades, this finding is clear evidence that there is great financial

09:21 value for those of you who take network quality seriously.

09:25 Why do we have this whole situation?

09:28 First of all, network configurations are now changing more often than ever.

09:34 Every time the network is touched, there is a risk of negative impact on quality.

09:39 That' s just a fact.

09:40 Another reason is that an increasingly large part of your networks

09:45 are no longer on their IETs or NetOps own control.

09:49 Basically, cloud and partner networks have now

09:52 become blind spots when there are network issues.

09:56 Finally, the increased demand for quality

09:59 has lowered the tolerance barrier for network issues.

10:04 Let' s have a look at a few examples

10:06 that illustrate the impact of network issues.

10:09 Employees. They might experience slow or unavailable applications

10:14 due to missing routing or security policies.

10:18 Self-driving cars might disable network-assisted features

10:22 due to a misconfigured quality of service settings.

10:26 Industrial robots that depend on real-time control loops might cause

10:31 production losses if there are issues with the SD-WAN underlay.

10:35 In order to understand and quickly resolve these issues,

10:39 measurements on the data plane are required.

10:43 Measuring like an end-user is what Active Assurance is all about.

10:48 Let' s look at the enabling technology behind this.

10:52 Paragon Active Assurance uses software-based

10:55 test agents shown as orange square icons here.

10:59 These test agents are packaged as Docker containers

11:02 or Virtual Machines, and they generate active traffic

11:05 from layer two to layer seven across any network domain to and from

11:10 any public cloud OpenStack or even Kubernetes environments.

11:15 Test agents can also interact with built-in reflectors in Juniper

11:19 devices and other equipment like radio base stations to further increase

11:24 coverage where test agents cannot easily be deployed.

11:28 With active traffic on the data plane, you can now figure out

11:32 if there are issues with the SD-WAN underlay if QoS behaves

11:36 correctly or whether the security and routing policies are properly set up.

11:42 In summary,

11:44 guaranteeing service quality is no longer a distant dream for you guys.

11:49 We would love to set up a trial so you can discover for yourself how

11:53 to automatically validate changes in your own network and how to monitor

11:57 quality and detect issues before your end-users.

12:01 This results in network services that are delivered

12:05 right the first time and right all the time.

12:09 Now, while measuring service quality is key for your success, no services

12:14 can be delivered without a robust and scalable IP Service Fabric,

12:18 which is at the core of juniper' s business.

12:22 Andrew will now review the innovations that we' re bringing in our scalable

12:26 IP transport, and the Juniper network operating system NOS.

12:30 Andrew, take it away.

12:32 -Thanks, Mats.

12:34 That is great to know that we can precisely measure service

12:37 quality end-to-end and between various network domains.

12:41 I am sure that our customers will see the importance of this new

12:44 capability that we have added to our automated way and portfolio.

12:48 In summary, Paragon automation, when coupled with our industry-leading

12:53 routing portfolio, can truly differentiate your WAN services

12:57 and simplify your network operator experience.

13:00 It will allow you to automate device software upgrades,

13:04 implement zero-touch deployment and provisioning,

13:07 provide operations with real service quality measured on the data plane,

13:12 find root causes of issues automatically and implement closed-loop assurance.

13:18 Most importantly, it sets us up to allow you to execute

13:21 on cross-domain use cases, such as network slicing for 5G and converged

13:27 wireline and wireless use cases such as FWA and WWC.

13:32 We are truly excited for you to get your hands on Paragon automation

13:36 to see how we can augment your network operations

13:38 for an assured service experience.

13:41 Let' s now talk about our next-generation WAN routing portfolio.

13:45 As we have seen a massive evolution in the requirements of next-generation

13:49 Metro networks driven by distribution of content, peering, edge cloud,

13:54 and 5G needs, we have revamped our product

13:57 offerings targeted for this part of the network.

14:00 To help address these needs, we have introduced our cloud Metro solution

14:04 built on the principles of a scalable IP fabric,

14:07 service intelligence, and automation.

14:10 These systems run on our carrier-class Juniper Network Operating System

14:14 and support full-timing capabilities at bandwidth rates

14:18 that will grow with your customer needs.

14:20 You can see the evolution of our ACX portfolio

14:23 to directly address those needs.

14:25 We are now shipping a small form factor system,

14:28 the ACX 710, which is a hardened 320 gig system.

14:33 Excellent for both wireline and 5G mobile applications.

14:37 We' re also introducing 2-1RU 4.8T aggregation systems,

14:42 which are perfect for Metro scale-up and scale-out architectures.

14:47 Whatever your Metro needs are, whether in the access,

14:50 the pre-aggregation, or aggregation parts of your network,

14:54 we have the most cost-effective and flexible systems to help you build it.

14:58 The next evolution we' re driving is on our most popular platform

15:02 in the company, adopted by thousands of customers worldwide.

15:06 We have brought you 400GE and dense 100GE interfaces

15:09 on the MX960 and MX2000, with MPC10 and MPC11 respectively.

15:16 Now, we are extending our market presence with the densest and most

15:19 flexible Multi-Service Edge system that combines the power of our Trio A6,

15:25 Juniper Network Operating System and an 800GE ready series

15:29 of chassis that will future-proof your service Edge needs for years.

15:33 The Trio A6 are the most flexible network processing chips on the planet

15:38 and of coin and term agility for the unknown and how they can handle

15:41 literally any service offering thrown at them.

15:44 We have now scaled that up with our MX10000

15:48 product family which enables you with an 800GE ready

15:51 system for all your bandwidth and service Edge needs.

15:55 Finally, I would like to discuss our Juniper PTX core

15:58 product line that is gaining incredible traction globally.

16:02 With our next-generation custom Triton-Silicon, we' re offering some

16:06 of the densest most power-efficient core and curing systems on the planet.

16:11 Unique in this space is our filter, counter, and statistics capabilities

16:15 allowing us to offer both density and visibility to our customers.

16:20 We offer the ability to deliver on scale up and scale out

16:23 core architectures,

16:25 from single-pane to multi-pane designs

16:27 in a variety of form factors and densities.

16:30 Again, these are 800GE-ready systems and offer some of the most

16:35 future-proof technology on the planet to scale your networks forward.

16:39 Our latest system and network automation innovations are built to deliver

16:43 service quality at scale and allow you to lead with differentiated

16:47 service experience in your respective markets.

16:51 One excellent illustration which highlights what you can achieve

16:54 with Juniper Networks is the service assured transport slicing use case.

16:59 By combining Juniper Automated WAN technologies, you will not only be

17:03 able to deliver a massively scalable IP transport

17:07 across the Metro, Edge, and Core,

17:09 you will also be able to rapidly deploy

17:11 and support next-generation services for your customers.

17:15 If you start with next-generation offerings

17:17 across our ACX in the Metro, the MX in the Edge,

17:21 and PTX in the Core of the network for unprecedented bandwidth,

17:25 logical scale, and system visibility in your transport,

17:29 you can then also layer on the full suite of Junos features

17:33 that will enable you to guarantee transport slicing,

17:35 performance and per-hop QoS behavior in a very protocol-agnostic approach.

17:41 Finally, you can then leverage our Paragon Automation Suite to enable

17:46 you to deliver slice-aware service provisioning,

17:50 slice-aware path placement,

17:52 and then slice-aware active assurance and health checks.

17:56 This is just one example of how in combining all over Juniper

18:00 Automated WAN solutions, you can offer a powerful closed-loop assured

18:05 next-generation service for your customers.

18:08 As you can see, we have thought through the end-to-end

18:10 aspects of how our customer service needs are evolving

18:14 and how the market inflection points are

18:16 requiring us to evolve and update our portfolio.

18:20 Thank you.

18:22 We look forward to working with you and partnering

18:24 on Experience-First networking in the WAN.

18:28 [music]

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