Juniper demos AI Driven Enterprise solutions for Managed Services at MWC23

0:07 all right so I'm inside the Juniper

0:10 booth now and I'm with uh Jay the deal

0:12 uh you can you just quick and dirty

0:14 yourself yeah I'm Jay tatil I'm leading

0:17 the Strategic marketing for Juniper

0:18 Networks

0:20 and uh we're gonna take a look at four

0:21 different demos the first one is the SP

0:24 managed services so tell us what we're

0:25 going to look at here yeah so you heard

0:27 from Rami like how we are focusing on

0:29 the experience that's networking we are

0:32 extending that to Showcase like you know

0:34 what are we bringing for the future as

0:36 well as now so the customers demands in

0:38 the future are also already met by now

0:40 so here we are showing like what we are

0:42 doing with our managed Services the full

0:44 Aid portfolio how we are bringing that

0:46 to the service providers and how they

0:48 can use that for the Enterprise

0:49 customers

0:51 and Justin will cover the demo and

0:55 explain like what we are doing with this

0:57 all right Justin so let's step up and

0:58 take a look here hi there my name is

1:00 Justin Maloney I'm a product marketing

1:02 manager for the AI driven Enterprises of

1:04 Juniper Networks and what I want to show

1:06 you today is how our AI driven

1:09 Enterprises solution can help the

1:10 managed service provider as they need to

1:12 deploy different sites and this is an

1:14 excellent way for them I know every

1:16 service line is looking for more higher

1:19 margin business and this to me seems

1:21 like an excellent way to get there yes

1:23 very much so and it also makes the whole

1:25 process much simpler and I think that's

1:26 the key part right because by

1:28 simplifying it we can reduce their time

1:30 needed to troubleshoot to set up and get

1:33 them to revenue much quicker so in this

1:36 demo we do show off that the different

1:39 challenges service providers face right

1:41 so there's a lot of competition out

1:43 there there's a lot of service providers

1:44 out there more and more every day

1:46 exactly and we need to differentiate as

1:49 we mentioned we need them to get to

1:50 revenue faster we also so are faced with

1:54 more complicated networks and the staff

1:58 that they have to hire is there's a

1:59 resource Gap because there's a lot of

2:01 skills you need to know used to be you

2:03 could just run networks no bgp you know

2:05 that kind of stuff but now you need to

2:06 know bgp Cloud Linux

2:10 software-defined networking devops all

2:12 that kind of stuff so security is

2:14 security very much security so

2:16 simplification is very much the key and

2:19 so in this demo we show the benefits of

2:22 Juniper's AI driven Enterprise which is

2:24 more cloud-based so you have one

2:26 interface that you log into and manage

2:28 your whole network through AI driven

2:30 using the AI to help show you where the

2:33 problems are to resolve them quicker and

2:36 we give you your full Network so you get

2:37 your access points your switches your

2:39 routers and your security all in one

2:41 place

2:42 now so we follow two things we follow a

2:45 service provider called we connect as

2:47 they're setting up a uh

2:49 a clothing store called suda sudab wants

2:53 to create a pop-up location outside

2:55 Mobile World Congress and they need to

2:57 do it quick because there's not enough

2:59 stuff outside no there's nothing and

3:02 they were totally have to wear suits

3:03 right so we come to that site to do it

3:05 now obviously they want to do it quickly

3:08 they want to make sure that it's up

3:10 because it's only a couple of days so if

3:12 there's an outage or anything they could

3:14 lose their business yeah and like you

3:16 said there's a lot of other competitors

3:17 out there so they need to make sure that

3:19 they differentiate from anyone else and

3:22 so we connect chose Juniper's product to

3:26 do that through the demos we show how we

3:29 simplify day zero day one so that's

3:31 planning your network and then deploying

3:32 your network day two which is once the

3:35 Network's up making sure if there's

3:36 anything to troubleshoot and then day

3:38 two plus what other values can we add in

3:41 this case we look at indoor location

3:43 services and I think that's really been

3:45 unique to you because I think there's

3:46 been a lot of focus historically on Day

3:48 Zero you know helping networks get set

3:51 up but nobody can really help on the

3:52 operational side right exactly which is

3:54 I think why the you look at the

3:56 operational costs and the telcos have

3:58 running networks it's you know five

4:00 dollars I've seen for every uh for every

4:02 dollar they spend on equipment to

4:04 spending 5

4:06 and you're very correct about that but

4:09 even from the day Zero we make the

4:11 deployment so so easy we make it take

4:13 from several hours to a full day to just

4:16 one hour to set up your home network and

4:19 how we do that is through

4:22 templates so again you have the one

4:25 platform that you log into that gives

4:27 you your access points your switches and

4:29 your routers you can use variables to

4:31 make the templates easier and then when

4:34 you get in here you just say with this

4:36 new location I want it to look like all

4:37 my other pop-ups go assign it to the

4:40 pop-up and done

4:42 easy configuration of your policies so

4:45 who has access to what including

4:48 security in there so in this example

4:50 here I can show my guest network is

4:52 allowed to access the internet but it's

4:54 going to go through my IDP features and

4:56 these IDP features are on box on the

4:58 site we can also send that traffic up to

5:02 our Juniper secure Edge to if you need

5:04 to deploy a full sassy solution and once

5:07 we get it up to the secure Edge we can

5:09 configure all of our policies through

5:10 our security director cloud and then

5:13 lastly when it comes to the actual

5:14 deployment of the devices

5:16 we just use Simple QR codes no through

5:19 the QR codes and an app you scan it and

5:22 assign it to the site and it just hooks

5:24 up to the Internet connects this is

5:25 where the cloud base comes in connects

5:27 to that cloud and it's good and we have

5:29 this on our switches our routers and our

5:31 access points and then you can also if

5:33 you don't want to use an appliance you

5:35 can also put the software onto a white

5:38 box Hardware that's a whole lot simpler

5:40 than the old CLI model where were you

5:42 guys when I was an engineer exactly and

5:44 that's our whole goal is we're trying to

5:45 get out of the CLI we don't want you to

5:47 have to jump in there at all

5:49 that's how we can deploy easily and then

5:51 we got some nice Graphics to show a

5:53 little system come up and everything

5:56 but then as you brought up the day two

5:59 stuff so everyday operations we want to

6:02 be able to proactively see if there's a

6:04 problem and resolve that issue and then

6:06 also if we get a ticket make it easier

6:08 to figure out what that wait I thought

6:10 the model was wait for the customer to

6:12 call and it'll always be one day behind

6:14 yeah exactly exactly you can do that too

6:17 but

6:19 um this this is this view here is

6:22 particularly important for the service

6:24 providers this is our MSP dashboard

6:26 where they break down the wireless the

6:29 wired and the Wham side for the customer

6:31 we show all our service level

6:33 experiences so that you can easily see

6:36 in this particular case my switch at

6:38 this site called live demo has a problem

6:40 with connections successful connections

6:43 are low or is the problem the

6:45 application that the user is trying to

6:47 access and they can jump down click on

6:50 the button and it jumps down them to an

6:52 area where they can further troubleshoot

6:54 why are we having connection problems so

6:57 does Jay they have a problem but where

6:59 that problem animated exactly and that's

7:01 actually the harder part to figure out

7:03 because even look here right we click on

7:05 that the problem is an authorization

7:07 problem and we click affected items and

7:09 these are the users and the access

7:11 points that are being affected

7:13 right so that helps us get to there

7:15 proactively now in our story we find out

7:18 that an AR mirror that suit up has is

7:21 not working right

7:23 and so we find that through what we just

7:26 saw there in the metrics we can see that

7:28 there's a bad connection so we go to our

7:30 portal and we say troubleshoot mirror

7:33 right and this is where the Marvis this

7:36 is where the AI comes in is our Marvis

7:37 virtual Network assistant and those

7:39 aren't keywords right that's actually a

7:40 natural language process natural

7:42 language exactly just troubleshoot you

7:44 know we like to do sometimes

7:46 um the network sucks yeah and it'll go

7:49 in there and Marvis will say these are

7:51 the reasons your network sucks or these

7:52 are these they're not your network no no

7:54 yeah no there's never a problem yeah um

7:57 but the other thing that Marva shows us

7:59 here is from the client to the cloud

8:01 where is the issue because that's a lot

8:03 of the troubleshooting I find out that

8:05 there's a problem is it the application

8:08 that I'm using is it just a user that's

8:10 affected the access points the switches

8:12 or the routers and what I like about

8:14 this is historically we've managed these

8:16 things in silos right but I was at

8:19 applications don't care that your Wan

8:21 team is different than your Wi-Fi team

8:23 exactly right so now you're looking at

8:25 things it is one big Network right which

8:29 is really how you understand experiences

8:30 exactly you see the whole network and

8:33 you don't have to because traditionally

8:36 and how you probably used to do it was

8:37 all right let's see is it the user how

8:40 many users are affected is it the access

8:43 point are all the users at that one

8:44 access point affected is it the switch

8:46 are all my access points are switched in

8:48 fact it isn't the whole site or is it

8:49 the application and you have to cross

8:51 everything off until you say okay maybe

8:53 it's the application with this we will

8:55 tell you it's the application it's the

8:57 user it's the switch it's the router got

8:59 it

9:00 um

9:01 so then you know you can click on and

9:04 see further information but we also have

9:06 with our AI a way to tell you

9:09 proactively where we think the issues

9:11 are this is called our Marvis actions

9:13 page breaks down the same thing when

9:15 edges will be your your your router your

9:18 switches your access points your users

9:19 and things that you can do to resolve

9:22 them so we in this case in case we have

9:23 an access point with a coverage hole it

9:25 says there's a coverage hole please

9:27 reposition or add more access points and

9:30 then we can take a look at this little

9:31 location map that shows us as we zoom

9:35 out

9:36 it's that access point up at the top

9:38 that has the problem the red one oh we

9:41 can easily go and throw in more

9:44 um so in this story that's what we use

9:46 to resolve we tell the story hey we know

9:48 your mirror's got a problem and you can

9:50 move an access point or get more

9:52 coverage to that particular location and

9:54 resolve it

9:55 the last thing we show after that after

9:58 we get the mirror up and running

10:00 is

10:02 how can we help we connect and suit up

10:05 at additional Revenue to their business

10:08 and in this case we're using the indoor

10:10 location services with indoor location

10:12 services they walk when a customer walks

10:16 into a site they might have a QR code

10:18 like this that just says log on to our

10:20 Wi-Fi then we set up little areas within

10:23 the store that say when a user gets to

10:26 that that site send them a little

10:29 um yeah something that just says hey

10:31 come on in suits are on sale today for

10:34 you or anything kind of like that and so

10:37 that's what we do in this case is we say

10:38 when users get to this uh area back here

10:41 we're going to send them a message to

10:43 buy one get one free

10:45 and we can just determine the area of

10:48 that so that as these users come on

10:50 board the Wi-Fi router says the access

10:52 point says yep you've got

10:55 um as you'll see a pop-up here design

10:57 and the template

10:59 one new message right and so something

11:02 like Mobile World Congress have somebody

11:03 walking it's timely it's personalized

11:05 yeah exactly and so so those are some of

11:10 the cool things that we can do with the

11:12 AI driven Enterprise as you can see for

11:15 the service provider gives them benefit

11:16 by simplifying the deployment so faster

11:19 time to revenue using the automatic

11:22 insights to be able to troubleshoot it

11:24 not a couple days in the future but

11:26 either day Zero or as soon as you get

11:28 the

11:29 um question about it and add additional

11:31 Revenue through additional Services

11:33 added on and then for the Enterprise

11:35 they're going to be happy because their

11:37 Network's going to be running their

11:39 users are going to have a great

11:40 experience and we have easy onboarding

11:42 seamless onboarding to their secure

11:44 Cloud whether they want the functions at

11:47 the branch or up in the cloud

11:49 all right Justin well thanks for that

11:51 thank you I'm going to go or the next

11:53 station but after that I'm going to go

11:54 buy a suit outside I think awesome yeah

11:57 all right thank you thanks I appreciate

11:59 it thanks yeah