Certification Exam Security

Candidate Agreement

Juniper Networks is committed to maintaining the credibility and value of our JNCIx certification and brand. Following are security policies that pertain to your exam. For information about the candidate agreement, conduct, correspondence, privacy, candidate identification and authentication, disability, cancellation, retake, exam scoring and exam retirement policies, see Certification Program Policies.

Exam Security

Individuals and organizations that participate in questionable exam practices undermine the value of the Juniper Networks certification for all participants. Our comprehensive and highly effective exam security program identifies and takes action against those who attempt to circumvent the established exam preparation process.

Achieving certifications is not easy. Participants work very hard to study and prepare for their Juniper Networks certification. When individuals circumvent the proper exam preparation process, they undermine the hard work and dedication participants put into earning their certifications.

Summary of Exam Fraud Activities

Juniper Networks identifies the following activities as exam fraud. Any individual or organization discovered to be engaging in these activities, whether or not they know it is exam fraud or not, is subject to corrective action.

  • Using live exam questions and/or exam answers to prepare for the exam. Disclosing protected exam material, distributing protected exam material, or both. This includes sharing exam questions with other exam takers, members of your study group, colleagues, etc.
  • Requesting access to exam questions or other protected exam material in community forums, discussion groups, or social networking sites.
  • Engaging others to take an exam on your behalf.
  • Giving or receiving unauthorized assistance when taking an exam.
  • Possessing or using unauthorized materials when taking an exam, which includes notes, recording devices, photographic devices or any other means.
  • Retaking an exam in violation of the Juniper Networks exam retake policy.
  • Altering exam scores, your score report, or both.
  • Reproducing exam materials by any means, including reconstruction through memorization.

Any of these violations, or any other violation that compromises the security of the Juniper Networks certification, could result in revocation of your certification, barring you from future participation in the program, or both.

Preparing for Your Certification Exam

Juniper Networks certification validates experience, education, and study. We offer extensive training and other learning materials to prepare you for your certification exam. All Juniper Networks certification exams are aligned with our training, which is often available in both instructor-led and self-paced formats. You can find all these resources on our education website.

We discourage the use of exam preparation materials that are advertised as “live” or “actual” questions and that are shared by individuals who have gained access to the actual exam questions. Many so-called “practice exams” currently available on the Internet are outdated, not relevant to the exam, or actual exam questions and answers. Use of so-called “practice exams” constitutes exam fraud and will result in immediate corrective action. Action is taken even if you are not aware that you have reviewed actual exam questions, as the exam results cannot be a valid or fair representation of your knowledge.

Many websites, forums, social networking sites, and so forth are offering these questionable study materials. It is best to use only those materials approved by Juniper Networks or our authorized partners. If you are unsure about using a particular website or about downloading advertised materials, submit a support ticket with the Juniper Networks Education Services Helpdesk.

Juniper Networks uses a unique approach to identify if a candidate had prior knowledge of exam questions. Our investigative process is based on statistical analysis, similar to the process used to set exam passing scores. We will revoke exams and ban candidates from the program based on the results of this statistical analysis. Corrective action does not require an eyewitness to exam fraud or an admission from the candidate. There is no appeal to this action.

Taking Your Certification Exam

When you take a certification exam, you are subject to Juniper Networks and the exam delivery site’s security rules. You must provide proof of identification (two forms) and take the exam without access to notes, websites, or other supporting materials.

Engaging someone else to take an exam on your behalf, offering or accepting assistance from another exam-taker or the proctor (except in the case of technology problems during a lab exam; proctors may assist with that) during the exam, or using anything but allowed materials is considered exam fraud and will result in immediate action.

If you are unsure about a particular situation, submit a support ticket with the Juniper Networks Education Services Helpdesk.

After Taking Your Certification Exam

The Juniper Networks exam retake policy specifically defines the circumstance and timeframe within which you can retake an exam if you did not pass it. This policy ensures that you have adequate time to learn the material required to pass an exam.

Although you may remember a few exam items, you must maintain confidentiality. Do not share, discuss, take notes, or in any way reproduce or communicate exam questions and answers.

Violating the Juniper Networks exam retake policy, altering your exam score, or communicating specific questions and answers in any way is considered exam fraud.

If you are unsure about a particular situation, submit a support ticket with  the Juniper Networks Education Services Helpdesk.

Maintaining the Integrity of Your Certification

Maintaining the integrity of your Juniper Networks certification is your responsibility. If you become aware of any action that could be exam fraud, you can report it by submitting a ticket with the Juniper Networks Education Services Helpdesk.