Advanced Care Plus Services: High-Touch Support

Juniper Advanced Care Plus Services provides a high-touch, post-sale technical support to our customers. Our Service delivers on-going technical advice, guidance and direct access to both senior level Juniper engineers as well as a case escalation team. We value your time and provide quick response times, custom reports, and best practice interactive webinars to help enhance your experience and put you at ease.

Upgrade your support with:

  • Designated technical resource who understands customer’s network environment and business objectives
  • Single-point-of-contact (SPOC) who can support the customer Technically and non-technically
  • Technical support for day-to-day technical queries
  • Targeted Juniper updates based on the customer network
  • Faster case resolution, operations, and high quality of experience with Juniper products
  • Help gain visibility on network issues and planning

Enhance your support today

 
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