Function of Enterprise Service Portals

The SRC software enables service providers to use enterprise service portals to provision services to enterprise subscribers who connect to the SRC network by means of a JunosE router or a device running Junos OS. An enterprise service portal is a standalone Web application that runs in a Java 2 Platform, Enterprise Edition (J2EE)-compliant Web application server. An enterprise service portal must have a corresponding configuration in the directory. Typically, a service provider provisions the router and configures the initial directory structure.

IT managers in an enterprise log in to the SRC network through an enterprise service portal. The managers can then activate services and perform some administrative tasks associated with their enterprises. When an IT manager requests an action through an enterprise service portal, the enterprise service portal uses the SRC software’s enterprise service portal application programming interface (API) to interact with the SAE and to update data in the directory.

More specifically, the enterprise service portal calls methods in this API to:

Consistency of Data in the Directory

Enterprise service portals can monitor the consistency of data as you enter it through the portal; for example, an enterprise service portal can prevent you from deleting a subscription if that subscription depends on other data in the directory. Enterprise service portals do not constantly monitor the consistency of existing data in the directory for all subscribers, however, because doing so would consume significant network resources. Consequently, if you use an LDAP browser to modify data in the directory that was entered through a portal, you must be sure that the data in the directory is consistent.

Privileges of IT Managers

The enterprise service portal API controls the privileges that determine how IT managers can manipulate subscribers, subscriptions, and services associated with a retailer or enterprise. All IT managers in an enterprise share the same connections to the directory.

Developing and Customizing Enterprise Service Portals

You can customize enterprise service portals to provide customer-specific Web pages and supply specified services. By modifying JavaServer pages (JSP), which use a set of customized tags to call methods in the enterprise service portal API, you can customize an enterprise service portal to suit a customer’s environment.

For information about the JSP tags that you can use to customize an enterprise service portal, see the documentation for the enterprise tag library on the Juniper Networks Web site at https://www.juniper.net/techpubs/software/management/src/api-index.html

Identifying the SAE

An enterprise service portal handles a request from an IT manager by communicating with the SAE that manages the subscriber affected by the IT manager’s request. You can use the following methods to allow the enterprise service portal to identify which SAE manages a subscriber: