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Navigation  Back up to About Overview 
ContentIndex
  

 C  D  I  M  N  R  S  T

 

C

commands to manage    
IPMI    
C3000/C5000
conventions    
notice icons
text
customer support    1
contacting JTAC
 

D

documentation    
comments on
 

I

IPMI    
configuring    12
local chassis information    
viewing
overview
power status of local controller    
viewing    12
powering controller    
local controller
remote controller
remote chassis information    
viewing
user account    
configuring    12
deleting
renaming
viewing
user accounts    
viewing
IPMI SOL    1
connecting
disconnecting
 

M

manuals    
comments on
 

N

notice icons
 

R

remote user
 

S

serial over LAN
SRC CLI    
IPMI Sensor Data Repository information
support, technical     See technical support    
 

T

technical support    
contacting JTAC
text conventions defined

Requesting Technical Support

Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active J-Care or Partner Support Service support contract, or are covered under warranty, and need post-sales technical support, you can access our tools and resources online or open a case with JTAC.

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:

To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

  • Use the Case Management tool in the CSC at https://www.juniper.net/cm/.
  • Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, see https://www.juniper.net/support/requesting-support.html.

Modified: 2016-05-27