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The table below details important information relevant to each UAC software release. The dates and milestones provided are in accordance with the policies of UAC software at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks.

Product FRS Date End of Engineering Support End of Life (EOL)
UAC 4.2 03/28/2012 09/28/2013 09/28/2014
UAC 4.1 02/14/2011 08/14/20121 08/14/20131
UAC 4.0 06/15/2010 12/15/20111 12/15/20121
UAC 3.1 08/24/2009 02/24/20111 02/24/20121
UAC 3.0 03/24/2009 09/24/20101 09/24/20111
UAC 2.2 07/16/2008 01/16/20101 01/16/20111
UAC 2.1 10/29/2007 04/29/20091 04/29/20101
UAC 2.0 12/21/2006 06/21/20081 06/21/20091
UAC 1.2 08/31/2006 02/29/20081 02/28/20091
UAC 1.1 03/27/2006 09/27/2007 09/27/20081
UAC 1.0 10/24/2005 04/24/2007 04/24/20081

Any product being discontinued will be announced as EOL for up to one hundred-eighty (180) days prior to discontinuation and end of sale date also known as last order date. On the end of sale date, discontinued products are removed from the price list and are no longer available for purchase.

For UAC software products, the period of active engineering support will be the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first. All software releases are considered major.

Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.

JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.

When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.


1 No later than the date posted, the date may be earlier if the subsequent releases are reached prior to the months of support option.

 
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