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    Packing the Junos Pulse Gateway or a Component for Shipment

    To remove components from the Junos Pulse Gateway or the Junos Pulse Gateway from a rack, you need the following tools and parts:

    • Flat-blade (–) screwdriver
    • 7/16-in. (11 mm) nut driver
    • Blank panels to cover empty slots
    • Electrostatic bag or antistatic mat, for each component
    • Electrostatic discharge (ESD) grounding wrist strap
    • Mechanical lift, if available
    • Phillips (+) screwdrivers, numbers 1 and 2
    • Rubber safety cap for fiber-optic interfaces or cable
    • Wire cutters

    Packing the Junos Pulse Gateway for Shipment

    To pack the Junos Pulse Gateway for shipment:

    1. Retrieve the shipping crate and packing materials in which the Junos Pulse Gateway was originally shipped. If you do not have these materials, contact your Juniper Networks representative about approved packaging materials.
    2. Shut down the Junos Pulse Gateway software.
    3. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
    4. Shut down power to the Junos Pulse Gateway by pressing the AC input switch or DC circuit breaker for all power supplies to the off (O) position.
    5. Disconnect power from the Junos Pulse Gateway.
    6. Remove the cables that connect to all external devices.
    7. Remove all field replaceable units (FRUs) from the Junos Pulse Gateway.
    8. Remove the Junos Pulse Gateway chassis from the rack:
      • If you are using a mechanical lift, place the lift platform under the chassis, unscrew and remove the mounting screws from the rack, and move the chassis to the shipping crate.
      • If you are not using a mechanical lift and the chassis weight is fully supported by a shelf or another device, unscrew and remove the mounting screws from the rack. Three people can then lift the chassis and move it to the shipping crate.
      • If you are not using a mechanical lift and the chassis weight is not fully supported by a shelf or another device, three people should grasp the chassis while a fourth person unscrews and removes the mounting screws from the rack. The three lifters can then move the chassis to the shipping container.
    9. Place the Junos Pulse Gateway in the shipping crate or onto the pallet. If on a pallet, bolt the services gateway to the pallet.
    10. Cover the Junos Pulse Gateway with an ESD bag and place the packing foam on top of and around the Junos Pulse Gateway.
    11. Replace the accessory box on top of the packing foam.
    12. Securely tape the box closed or place the crate cover over the Junos Pulse Gateway.
    13. Write the RMA number on the exterior of the box to ensure proper tracking.

    Packing Junos Pulse Gateway Components for Shipment

    Follow these guidelines for packing and shipping individual components of the Junos Pulse Gateway:

    • When you return a component, make sure that it is adequately protected with packing materials and packed so that the pieces are prevented from moving around inside the carton.
    • Use the original shipping materials if they are available.
    • Place the individual component in an electrostatic bag.
    • Write the Return Materials Authorization (RMA) number on the exterior of the box to ensure proper tracking.

      Caution: Do not stack any of the Junos Pulse Gateway components during packing.

    Published: 2011-07-25