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JNCP Lab Exam Cancellation Policy Summary

Candidates may change or cancel a JNCP Lab Exam up to thirty (30) days prior to the date of the scheduled JNCP Lab Exam without penalty by logging into the JNCP Lab Exam Scheduling and Lab Exam Voucher Web site and selecting ‘My JNCP Lab Exams’. You will be issued a refund or a credit to take the JNCP Lab Exam at a later date, based on your preference.

If you cancel your JNCP Lab Exam reservation less than thirty (30) days out, your registration fee is not refunded. You will be able to reschedule your JNCP Lab Exam but are required to provide full payment to confirm the registration.

If you do not appear for a confirmed JNCP Lab Exam appointment your registration fee is forfeited and your ability to reschedule may be restricted. For more details, please read the Lab Exam Cancellation Policy [ PDF 79KB ].

Payment Due Date

Payment is due when you register for the exam. Your registration will not be confirmed until payment is received.

  • JNCP Written Exams

    Important Note: Remember to read and be familiar with the Certification Candidate Agreement [ PDF 103KB ] before your exam appointment. You will be required to accept the Certification Candidate Agreement [ PDF 103KB ] before beginning the exam.

    JNCP written exams are delivered at Pearson VUE testing centers worldwide. To register for an exam at Pearson VUE, click here.

  • JNCP Lab Exams

    Welcome to the new JNCP Lab Exam Scheduling & Lab Exam Voucher Web site. This new registration system enhances the customer’s experience and provides JNCP Lab Exam candidates the ability to:

    • Schedule, reschedule, waitlist and cancel JNCP Lab Exams in real time

    • Purchase and track JNCP Lab Exam Vouchers

    • Track past and future JNCP Lab Exams


    Click here to access the JNCP Lab Exam Scheduling & Lab Exam Voucher Web site.

    Private Lab Exam Events

    To request a private event or inquire about upcoming events in certain locations, please send an email to:


    Request a JNCP Lab Exam Results Evaluation

    To request a JNCP Lab Exam Results Evaluation, send an email to certification@juniper.net and include your name, CertManager ID and original exam date. Payment instructions are sent upon receipt of the request. The results evaluation process does not begin until payment is received.

    If you have any questions regarding the new JNCP Lab Exam Scheduling and Lab Exam Voucher Web site, please contact us at certification@juniper.net.