Maintenance & Downtime

If you are seeing this message, the system you are attempting to access is undergoing maintenance.

On Wednesday, November 14th from 21:00 to 23:00 PDT (Friday, November 15th from 5:00AM to 7:00AM GMT) we will be conducting maintenance on our systems to better support you.

During this time, some of our systems and tools will be unavailable. This includes:

Due to some systems being offline for brief periods, we anticipate higher than expected call volume, however, we are fully staffed and able to assist with any emergency or un-planned network incidents.

We apologize for any inconvenience this may cause and appreciate your cooperation during this maintenance period.

Should you need assistance during the maintenance period, please contact Global Support at 1-888-314-5822 (toll free, US & Canada). If outside the US or Canada, use the Juniper Global Support International Toll Free Number for your country (See Contacting Support).

Mobile Phone Users:

Please contact your mobile service provider should you be unable to call Juniper Global Support. Service providers will occasionally block their mobile users from dialing toll free numbers. If you are unable to dial Juniper from your mobile, we recommend you call from a land line phone.

Thank you for your patience and we apologize in advance for any inconvenience.

 
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