The table below details important information relevant to each UAC software release. The dates and milestones provided are in accordance with the policies of UAC software at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks.
|Product||FRS Date||End of Engineering||End of Life/|
End of Support
Any product being discontinued will be announced as EOL for up to one hundred-eighty (180) days prior to discontinuation and end of sale date also known as last order date. On the end of sale date, discontinued products are removed from the price list and are no longer available for purchase.
For UAC software products, the period of active engineering support will be the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first. All software releases are considered major.
Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.
JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.
When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.