Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 
 

About the Alarms Page

In Paragon Automation Platform, alarms on device groups are generated automatically by the Telemetry Manager as part of device discovery.

You can use the Alarm Manager feature to filter, track, and manage alarm notifications received from devices. Alarms alert you to conditions that might prevent the device from operating normally. System alarm conditions are preset. To access the Alarms page, go to Monitoring > Alarms and Alerts > Alarms.

In the Alarms page, you can perform the following tasks:

  • Assign an alarm — You can assign an alarm to a user. Select an alarm and click the Assigned button. The Assign window appears. In the drop-down menu, select a user to whom you want to assign the alarm notifications. Click OK.

  • Acknowledge the status of an alarm — When a user wants to mark an issue raised by an alarm as seen, you can update the Acknowledged status of the issue. Acknowledging an alarm does not clear the alarm from the page. Select an alarm and click the Acknowledge button. The Acknowledge window appears. You can optionally enter an acknowledgement message and click OK.

  • Filter alarms.

    To filter alarms:

    1. Click the filter (funnel icon) button.

    2. In the drop-down menu, click Add Filter.

      An Add Criteria window appears.

    3. Select the Field and Condition from the drop-down menus.

      Enter a value in the Value field. For example, if you want to filter all alarms excluding the chassis alarms, select Field as Source, Condition as !=, and enter Value as chassis.

    4. Click the Add button.

Table 1 describes the attributes in the Alarms page.

Table 1: Alarm Attributes

Attributes

Description

Device

The drop-down menu lists all the devices for which alarms notification is configured. You can select a device from the list.

Severity

You can filter alarms based on the severity level of the alarm. Options include:

  • Major

  • Minor

  • All

Time period

In the drop-down menu at the right corner of the Alarms page, you can filter alarms on the basis of time period. The options for time period include:

  • Pre-defined time intervals of 15 minutes, 30 minutes and so on.

  • Calendar date range — You can use the Select from calendar option to select the start and end date from a calendar.

  • Relative time — You can select from customized time such as 5 minutes, today, last week, last year and so on. This option is available when you click the More button in the drop-down menu.

    You can also directly enter a customized time period to filter alarms directly in the time period box.

Use the play button near the time range box to apply your filter. If you set the filter for 15 minutes, you can click on the rewind button to apply alarm filter for the previous 15 minutes from the current time in your system.

You can use the fast forward button to set the time filter back to current time, if you had used rewind feature.

Once you set the time period, click the Apply button to apply your filter.

Time line chart

The time line chart shows the alarms for a selected severity level for the time selected.

By default, the severity levels Major and Minor are active. If you click on the severity level once, it would turn the label inactive and hides the chart for the inactive severity level.

Save

The Save button (floppy icon) on the left top corner of the Alarms page, gives you the option to save an alarm query.

After you set the time period, you can click on the save drop-down menu, enter your query name and click the Save button. Your query will appear below the default saved queries. To delete your saved query, click on the trash icon that appears beside your saved query.

Table 2 describes the fields you see in the Alarms page.

Table 2: Fields on the Alarms page

Field

Description

Severity

Displays an icon representing the severity level — Minor or Major.

Time Raised

Displays the date and time when the alarm was raised in Paragon Insights.

Time Updated

Displays the date and time when the alarm was acknowledged or assigned.

Device

Displays the name of the device affected by the alarm.

Source

Displays the source of alarm such as an interface or system alarm.

Description

Displays details about the alarm in the source. For example, operational status of an interface is down.

Type

Displays the nature of the alarm at the source. For example, a state change (in the interface).

Acknowledged

Displays yes if an alarm is acknowledged.