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E-mail Templates Overview

Paragon Automation Release 21.1 provides the following e-mail templates to communicate events, such as user account created, password changed, and so on, related to a user account. The e-mail templates are mapped to specific events and when the specific event occurs, the corresponding e-mail is sent from Paragon Automation to the user. For example, when a user account is created, the activation mail is sent out to the user informing about the user’s username, a link to set the password and the link to access the Paragon Automation portal.

You must first configure SMTP on Paragon Automation for the e-mails to be sent to the user. For information about configuring SMTP settings, see Configure SMTP Settings.

Table 1 describes the default e-mail templates provided by Paragon Automation.

Table 1: Default E-mail Templates

Template Name

Description

Account Locked

A mail is sent using this template when a user attempts to log in by using an incorrect password for more than five times.

Activation User Link

A mail is sent using this template when you resend the activation link to a user.

Changed Password

A mail is sent using this template when a user changes their password.

Forgot Account Password

A mail is sent using this template when a user clicks the Forgot Password link in the Paragon Automation Login page. The e-mail has the link the reset the password.

Invite User

A mail is sent using this template when a user who is already added to a tenant adds a user to another tenant.

Note:

This template is not applicable for this release.

Rest Your Account Password

A mail is sent using this template for a user to reset their Paragon Automation account password. The account password must be changed once every three months.

New Account Created

A mail is sent using this template when a new user account is created. The e-mail contains the link to set password, the username to log in to the Paragon Automation GUI and the URL of the Paragon Automation GUI.

Activate User

A mail is sent to you, when you need to unlock a user or activate a user whose invite has expired. The mail contains the link to activate the user.