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Proximity Tracing and Occupancy Compliance

The Proximity Tracing and Occupancy Compliance analytics report complements other analytics reports such as Occupancy Analytics and Occupancy Analytics Zone and help you understand visitors' movements, interactions, and dwell time. You can track wireless client devices as they come into contact with, either directly or through connections to neighboring APs, as well as perform location tracing.

Features

    • Provides comprehensive insights on visitor count, user journey, and proximity tracing. You can use the insights to analyze user behavior and improve customer engagement and optimize workspace utilization.
    • Provides proximity tracing and compliance reports. With these reports, you can analyze whether your network follows the prescribed capacity utilization restrictions.

Before You Begin

Access Proximity Tracing and Occupancy Compliance

  1. From the left menu on the Juniper Mist portal, select Analytics > Premium Analytics..
  2. On the Premium Analytics page, click Proximity Tracing and Occupancy Compliance.
    The Proximity Tracing and Occupancy Compliance dashboard appears.
  3. Use the filter options at the top of the dashboard to view specific information.

    • Click Date Range and set the period for which you want to generate analytics. By default, the dashboard shows data for the last 7 days.

    • You can also use the following filtering options:

      • Site Name—Select the required site in the field.

      • Encounter Min Length—Select the required duration. Available options are 1 minute, 2 minutes, 5 minutes, 10 minutes, and 15 minutes.

      • Device Source—Select the device source. You can select named asset, software development kit (SDK) clients, or wireless clients.

      • Device Name—Select the required device. You start typing in the text box. As you type, the drop-down list shows only the devices that match your string.

      • Exclude Passive Devices—Click the Exclude Passive Devices check box.

    • From the dashboard actions on the top-right corner of the dashboard, select Reset filter to reset the filters.

Proximity Tracing and Occupancy Compliance Tiles

The Proximity Tracing and Occupancy Compliance dashboard includes various tiles that provide graphical representations of analytics at a granular level.

On the top of the dashboard, you can view a summary of the reports such as areas visited and contacts in proximity.

Figure 1: Proximity Tracing and Occupancy Compliance Summary Proximity Tracing and Occupancy Compliance Summary

In a pie chart you can view the distribution of dwell time in different zones.

Place the cursor on a wedge, which represents a zone in the site, of the pie chart to view the time spent (in minutes) by visitors in that zone.

Additionally, you can see in the legend next to the chart the percentage of visitors' minutes in each zone. To hide information about a zone from the chart and see information only for the remaining zones, click the zone name in the legend.

You can see the count of areas that have visitors and the number of visitors in proximity.

User Journey and Dwell Insights

The tile displays the occupancy status of each zone on an hourly basis.

Figure 2: User Journey and Dwell Insights User Journey and Dwell Insights

When you hover over the chart, you see a pop-up message with the occupancy status of a particular zone with time stamps.

Proximity Tracing

You can view the list of devices that are in close contact with the APs, that is the devices within the proximity zones of the APs.

Figure 3: Proximity Tracing Proximity Tracing

You can view:

  • Device Name—Name of the client or user device.
  • Average Encounter—Average number of times the device is within the proximity zone.
  • Encounter—Number of times the device is within the proximity zone.
  • Duration of Encounter—Total duration of the device's presence in the proximity zone.

Proximity Tracing by Area Visited

You can view the list of zones with details of devices that are in the proximity zones.

Figure 4: Proximity Tracing by Area Visited Proximity Tracing by Area Visited

You can view:

  • Time—Time of report generation.
  • Zone Name—Name of the proximity zone.
  • Number of Unique Devices—Number of unique devices present in the proximity zone.
  • User Device or Device List—Name of the devices present in the proximity zone.

Compliance Based on Capacity Utilization by Area

You can view the details of zones along with the percentage that represents the ratio of occupancy to capacity.

Figure 5: Compliance Based on Capacity Utilization by Area Compliance Based on Capacity Utilization by Area

In the tile, you can see that zones with low occupancy (below 50 percent of capacity) are in green. Zones with medium occupancy (50–100 percent of capacity) are in yellow and zones with excess occupancy (over 100 percent of capacity) are in red. Additionally, you can see the percentage of occupancy.

Device Per Site and Last Observation by Device

The tile shows the total number of client or user devices present in your site. Additionally, it provides a list of devices on the site, each with its most recent visit date.

Figure 6: Device Per Site and Last Observation by Device Device Per Site and Last Observation by Device

You can view:

  • Time—Time of the report generation.
  • Zone Name—Name of the proximity zone.
  • Number of Unique Devices—Number of unique devices present in the proximity zone.
  • User Device or Device List—Name of the devices present in the proximity zone.

See Also