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Wireless Capacity SLE (Application)

Use the Wireless Capacity SLE to track user experiences with RF channel capacity (bandwidth) on your wireless network.

Capacity is one of the Service-Level Expectations (SLEs) that you can track on the Application SLEs dashboard. Understand what's measured by this SLE and what issues can contribute to a low SLE.

Note:

To find the Application SLEs dashboard, select Monitor > Service Levels from the left menu, and then click the Application button.

What Does the Wireless Capacity SLE Measure?

Juniper Mist monitors the percentage of the total RF channel capacity that is available to clients for the duration of the Zoom or Teams call. When the capacity threshold for a Zoom or Teams user minute is less than MOS 3.0, Juniper Mist sorts the issues into classifiers.

Classifiers

The classifiers appear on the right side of the SLE block. In this example, 94 percent of the application user minutes are good. For the 6 percent of bad user minutes, 46 percent of issues were attributed to non-Wi-Fi interference. The remaining issues were due to Wi-Fi Interference and Client Usage. (See the classifier descriptions below the example.)

  • Non-Wi-Fi interference—Low capacity is due to non-wireless interference.

  • Wi-Fi interference—Low capacity is due to wireless interference.

  • Client Count—Low capacity is due to a high number of attached clients.