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Integrate Zoom Business Account with Mist

If you have a Zoom business account plan (not basic or pro), you can link the account to intergrate it into your Mist organization. The integration requires a Zoom administrator login to perform the O-Auth on the Mist portal (O-Auth is a one time activity; Mist does not store or have access to the Admin credentials used for the O-Auth.)

The following Zoom permissions are required:

  • dashboard_meetings:read:admin—This permission enables Mist to view the meeting information of all the users on the Zoom dashboard.

  • user:read:admin—This permission enables Mist to view all user information.

We also recommend that you enable the following Zoom options so Mist can collect, analyze, and display on the Insights page call data at the level of individual user:

Link Your Zoom Account to a Mist Organization

You can line the same Zoom business account to different Mist organizations. Likewise, you can multiple different Zoom accounts to the same organization.

To link a Zoom account to an organization on the Mist portal:

  1. On the Mist portal, select Organization> Settings.
  2. Under Application Insights Integration, select Zoom from the Link Account drop-down list.
  3. Click Yes in the Confirm Redirect dialog box.
    You are redirected to the Zoom SSO page.
  4. Enter your Zoom administrator credentials and click Sign In. The permissions page appears.
  5. Click Allow.
    You are redirected to the Mist portal. You can now see the Zoom application listed in the Application Insights Integration section.
  6. Click the row to view more information.

    You can see the relevant account details on the Zoom Account Information page.