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Occupancy Analytics

On the Occupancy Analytics dashboard, you can view the visitors and visitor engagement details of your site. You can use the Occupancy Analytics dashboard to identify the overcrowded areas in your sites and leverage this information to manage site occupancy with capacity limits for different zones in your site.

Features

    • Provides comprehensive insights into visitor behavior, including visitor journeys and trends. You can use the insights to analyze user behavior and improve customer engagement and optimize workspace.
    • Long-term historical time series analysis of network, application, and visitor behavior can enhance business decision-making. You can understand peak usage times, identify common issues, or spot opportunities for improvement.

Before You Begin

Occupancy Analytics Dashboard

  1. From the left menu on the Juniper Mist portal, select Analytics > Premium Analytics..
  2. On the Premium Analytics page, click Occupancy Analytics.
    The Occupancy Analytics dashboard appears.
  3. Use the filter options at the top of the dashboard to view specific information.

    • Click Date Range and set the period for which you want to generate analytics. By default, the dashboard shows data for the last 7 days.

    • Filter by site name and service set identifier (SSID).

    • Filter by a location source—named asset, software development kit (SDK), or wireless clients.

    • From the dashboard actions on the top-right corner of the dashboard, select Reset filter to reset the filters.

Occupancy Analytics Reports

The Occupancy Analytics dashboard includes various tiles that provide graphical representations of analytics at a granular level.

On the top of the dashboard, you can view a summary of the visitor data.

Figure 1: Occupancy Analytics Summary Occupancy Analytics Summary

The dashboard displays the total number of visitors, number of visitor minutes, and number of zones and floors.

Occupancy Trend

The tile displays the number of unique devices trend for the selected time period. You can select days and a month by using the filter options on the top of the tile.

Figure 2: Occupancy Trend Occupancy Trend

When you hover over the chart, you see a pop-up message with the actual number of unique devices at the given time.

Zone Heatmap

You can view a heatmap that shows the number of unique devices connected in each zone for every 15 minutes.

Figure 3: Zone Heatmap Zone Heatmap

Zone Ranking

You can view the list of zones in a site arranged according to the count of unique connected devices.

Figure 4: Zone Ranking Zone Ranking
  • Map Name—Name of the floor plan within which the zone is located.
  • Zone Name—Name of the zone.
  • Number of Unique Devices—Number of devices connected to the zone.
  • Median Visit Dwell Minutes—Median duration that visitors spend in the zone.
  • Average Minutes—Average duration that visitors spend in the zone.

User/Site

You can view the list of devices in a site arranged according to the time spent by visitors.

Figure 5: User/Site User/Site
  • Enter Date—Time of report generation.
  • Enter Time—Time of a visitor's entry into the site.
  • Exit Time—Time of a visitor's exit from the site.
  • Device Name—Name of a client device.
  • Dwell Time—Duration of a visitor's time in the site.

See Also