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Selecting a Service Definition in the Wizard for Creating a Service Recovery Request

On the first page of the wizard to create a service recovery request, you can select the service type, which causes the page to be populated with the services that match the selected service type. For example, if you want to recover E-Line services, you can select this service type to view the relevant services of this type. You can also select multiple service types, based on your network needs. You can select a service definition for which you want to create a service recovery request.

To select a service type and definition in the service recovery request creation wizard:

  1. From the View selector, select Service View.

    The workspaces that are applicable to routing and tunnel services are displayed.

  2. Click the Build icon in Service View of the Connectivity Services Director banner.

    The functionalities that you can configure in Build mode are displayed on the Tasks pane.

  3. In the View pane, select the Network Services > Connectivity node without expanding the tree and selecting a type of service.

    The tasks that are applicable for the different connectivity services are displayed on the Tasks pane.

  4. From the Network Services > Connectivity Tasks pane, select Service Recovery > View Recovered Services.

    The Service Recovery page is displayed with a list of recovered services.


    The Latest Recovery Job field at the top of the page displays the job ID and job status in blue hyperlink. Click the hyperlink in the job ID and status to open the Job Details dialog box. The job ID, start and end times of the job, percentage of completion, and status of the job are displayed. Click Close to close the job dialog box.

  5. Click the New icon above the table of listed service names and service definitions.

    The Select Service Recovery Options page of the Create Service Recovery Request wizard is displayed.

  6. In the Select Service Definition table of the Select Service Recovery Options page, fill in the fields as described in the following table.




    Click the Add button to open the Choose Service Definition page. The Choose Service Definition inventory page displays only those published service definitions designed to work with the type of services you need.

    Select the check boxes beside the types of service definitions for which you want to create a service recovery request. The search utility that is present in the Choose Service Definition dialog box that is displayed when you click Select beside the Service Definition field enables you to search by Name, Created by, and Signaling columns; the search utility is not supported for other columns in the dialog box.

    Click OK to add the selected definitions to the service recovery request. The dialog box closes and you are returned to the Select Service Definition table that lists the service definitions you selected.


    Select the check boxes beside the service definitions you want to remove from the service recovery request, and click the Delete button to remove the service definitions from the table.


    Select the check boxes for the service definitions whose services you want to recover.

    All the published service definitions based on service type selected are listed.

  7. Proceed to Specifying Devices and Filters in the Wizard for Creating a Service Recovery Request.