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    What are the most common mistakes made when setting up a Junosphere account?

    The following list shows the most common mistakes made:

    • Wrong Contact—Your contact must be someone who is involved in using Junosphere, not an administrator or purchasing agent. Please make sure that the best customer e-mail is on your order.
    • Missed E-mail with authorization codes—You do not notice the first e-mail that contains the authorization codes. Without you entering the information to set up the account, nothing happens. Contact JTAC to make sure that you have started your account.
    • Missed WELCOME E-mail—You do not notice the second e-mail with your account credentials. Contact JTAC to make sure that you have received your credentials.

    Published: 2013-02-09